Import tune decode error: -1

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josh6980
Posts: 28
Joined: Thu Sep 25, 2014 9:55 pm

Import tune decode error: -1

Post by josh6980 »

Getting this error:
Import tune decode error: -1

when trying to upload a tune. Also, the device froze when trying to read a DTC.

Ran through the updater twice but didn't see to do anything.

Any ideas??

Also, I don't now if this is related but the touchscreen stops working when it is plugged into the truck for more than 5 min. seem to get very warm to the touch.

info.xml attached
info.xml
(1.92 KiB) Downloaded 228 times
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mikel
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Location: DiabloSport World Headquarters
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Re: Import tune decode error: -1

Post by mikel »

where did the custom tune come from?
please post a copy of the custom tune here.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
josh6980
Posts: 28
Joined: Thu Sep 25, 2014 9:55 pm

Re: Import tune decode error: -1

Post by josh6980 »

diablewtune.com

I have a few different custom tunes and was trying to load an older one.

Also, tried to adjust parameters and it froze just after "determining vehicle info"

Froze after trying to determine vehicle info to scan for DTC as well.

Will I need to send it in for repair?

file attached
Silverado.grg
(31.59 KiB) Downloaded 217 times
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mikel
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Re: Import tune decode error: -1

Post by mikel »

post your backup files here please, without renaming them.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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06MonteSS
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Re: Import tune decode error: -1

Post by 06MonteSS »

yeah, did his tunes way back in 2014..
06MonteSS / DiabLew Tune
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josh6980
Posts: 28
Joined: Thu Sep 25, 2014 9:55 pm

Re: Import tune decode error: -1

Post by josh6980 »

original backup attached
PCM_12607032_Backup.grg
(31.58 KiB) Downloaded 240 times
josh6980
Posts: 28
Joined: Thu Sep 25, 2014 9:55 pm

Re: Import tune decode error: -1

Post by josh6980 »

and this one
PCM_12607032_LastTuneWritten.grg
(31.59 KiB) Downloaded 238 times
josh6980
Posts: 28
Joined: Thu Sep 25, 2014 9:55 pm

Re: Import tune decode error: -1

Post by josh6980 »

Any update?
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Import tune decode error: -1

Post by mikel »

josh6980 wrote:Any update?
try loading this one.
Attachments
PCM_12607032_custom.grg
(31.59 KiB) Downloaded 233 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
josh6980
Posts: 28
Joined: Thu Sep 25, 2014 9:55 pm

Re: Import tune decode error: -1

Post by josh6980 »

no go. called diablosport office today and after trying several things I was instructed to send it in for repair. It's coming your way soon.
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