"Update your vehicle to a supported CAL ID"

General Trinity Support

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BCNorgard
Posts: 2
Joined: Tue Mar 01, 2016 3:38 pm

"Update your vehicle to a supported CAL ID"

Post by BCNorgard »

I have a stock 2006 Chrysler 300 SRT8 and I get this message when trying to go to the performance menu. I am currently running version v.1r13h. Need help thanks
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mikel
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Location: DiabloSport World Headquarters
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Re: "Update your vehicle to a supported CAL ID"

Post by mikel »

connect the tool to a pc and open the dsdownloader, then when it connects to the tool it will present a calibration updater button, click that and it will download the file to the tool for you.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
BCNorgard
Posts: 2
Joined: Tue Mar 01, 2016 3:38 pm

Re: "Update your vehicle to a supported CAL ID"

Post by BCNorgard »

mikel wrote:connect the tool to a pc and open the dsdownloader, then when it connects to the tool it will present a calibration updater button, click that and it will download the file to the tool for you.

Thanks
Ok I think I can shed some light on people having this issue. Make sure you close the DSDownloader programmer and reopen it. I was walking back and forth to the car. Only after I closed and reopened the program the calibration update tab appeared.

Thank for the response
bpulaski
Posts: 6
Joined: Mon Mar 07, 2016 5:42 pm

Re: "Update your vehicle to a supported CAL ID"

Post by bpulaski »

I've run into a similar issue after updating Trinity firmware. My vehicle is a 2006 Dodge Magnum SRT 6.1L

Using DSDL 2.2.2.11 to update firmware and updated to 1R13h. The update completed successfully.

Changed vehicle type to 2006 Dodge Magnum SRT 6.1L
Attempted loading a canned tune (Perf CAI 91oct) back to the vehicle and resulted with message

"CalID 04692392AD Not supported"

Called Diablosport support line and the tech advised changing vehicle type to 2010 Dodge Charger SRT 6.1L
The canned tune then loaded successfully.

So far , so good, but...
Checking Last Tune Written shows:
Perf CAI 91oct
PCM: 05030232AF
TCM: Not Saved

I don't see a "calibration updater button" after re-connecting the Trinity to a PC via DSDL 2.2.2.11 as mentioned in the above posts.

My concern:
I will be upgrading to the MOPAR Performance TCM (MTCM) soon and I want to be sure there will be no problems caused by not having the original TCM firmware image saved.

Will I be able to return to stock tuning if/when I need to without having a saved image of the stock TCM firmware in the tool?
I always reload stock tune for dealer service and (very importantly) for state smog inspections.

Thanks
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: "Update your vehicle to a supported CAL ID"

Post by mikel »

did you call in about this today?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
bpulaski
Posts: 6
Joined: Mon Mar 07, 2016 5:42 pm

Re: "Update your vehicle to a supported CAL ID"

Post by bpulaski »

Yes i did, that's when i was told to select 2010 Charger SRT as vehicle type.
bpulaski
Posts: 6
Joined: Mon Mar 07, 2016 5:42 pm

Re: "Update your vehicle to a supported CAL ID"

Post by bpulaski »

So, was that not the correct thing to do?

Can the trinity be returned to the previous firmware rev? There was no problem prior to the upgrade to 1R13h.
bpulaski
Posts: 6
Joined: Mon Mar 07, 2016 5:42 pm

Re: "Update your vehicle to a supported CAL ID"

Post by bpulaski »

It's been a few days. Anyone have answers to offer?
bpulaski wrote: "CalID 04692392AD Not supported"

Called Diablosport support line and the tech advised changing vehicle type to 2010 Dodge Charger SRT 6.1L
The canned tune then loaded successfully.

So far , so good, but...
Checking Last Tune Written shows:
Perf CAI 91oct
PCM: 05030232AF
TCM: Not Saved
...
...
My concern:
I will be upgrading to the MOPAR Performance TCM (MTCM) soon and I want to be sure there will be no problems caused by not having the original TCM firmware image saved.

Will I be able to return to stock tuning if/when I need to without having a saved image of the stock TCM firmware in the tool?
I always reload stock tune for dealer service and (very importantly) for state smog inspections.
bpulaski wrote:So, was that not the correct thing to do?

Can the trinity be returned to the previous firmware rev? There was no problem prior to the upgrade to 1R13h.
I'm interested to hear back on these questions. Thanks.
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mikel
Posts: 58789
Joined: Tue Jan 16, 2007 1:17 pm
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Re: "Update your vehicle to a supported CAL ID"

Post by mikel »

I was under the impression that you had resolved this, if it is working there is no need to change anything.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
bpulaski
Posts: 6
Joined: Mon Mar 07, 2016 5:42 pm

Re: "Update your vehicle to a supported CAL ID"

Post by bpulaski »

I had asked some questions, any answers to offer?
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06MonteSS
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Re: "Update your vehicle to a supported CAL ID"

Post by 06MonteSS »

there's no need at all to restore stock tune for vehicle emissions inspections.. no reason to..
06MonteSS / DiabLew Tune
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bpulaski
Posts: 6
Joined: Mon Mar 07, 2016 5:42 pm

Re: "Update your vehicle to a supported CAL ID"

Post by bpulaski »

Still need to return to stock tune:
- for dealer service
- pull the tuner to sell the car minus all mods

But that wasn't the only question, see above. Still would like your answers to those.


I suggest that info be added to your downloads page to clearly state when/why a user would want or need to update firmware.
That would save others some time and trouble since there is no need for most to do periodic updates.
Goofy7
Posts: 28
Joined: Wed Aug 28, 2013 11:27 pm
Location: Edmonton, Alberta, Canada

Re: "Update your vehicle to a supported CAL ID"

Post by Goofy7 »

BCNorgard wrote:I have a stock 2006 Chrysler 300 SRT8 and I get this message when trying to go to the performance menu. I am currently running version v.1r13h. Need help thanks
I cant even get the v.1r13h for my car. under the downloads when I click it just brings me to another page and says error page.
Kyle Martin
colorado5.3
Posts: 9
Joined: Tue May 17, 2016 8:48 pm

Re: "Update your vehicle to a supported CAL ID"

Post by colorado5.3 »

hi guys i'm new in the forum and new with the trinity my vehicle is a 2009 chevrolet colorado 5.3L V8 when connect the tool to the truck i got a message "calibration id not supported" i dont know how to post the log files to the forum so i just find this from my trinity i hope some one help me thanks

Auto Connect is ENABLED.
Legacy Connect is DISABLED.
A tool was found on COM3 at 57600 baud.
XML RPC commands are AVAILABLE.
XML RPC protocol version is 1.60
Tool type = 'Trinity'.
Serial number = '6QOF3D1-4'.
Part number = 'gm_can_gas'.
CROM version = 'gm_can_gas-1r13q 03/24/2016 11:09:21 AM boot3'.
Vehicle VIN = ''.
Vehicle Calibration = '12628994'.
Original backup NOT saved.
Tool is Married FALSE.
Single user tool FALSE.
Using Class2 Protocol FALSE.
Calibration Updates are NOT supported.
A Calibration Update is NOT required.
XML RPC WILL be used for FRG transfers.
Tune compression is AUTOMATIC.
Tune compression is set to ENABLED.
Tool registration is SUPPORTED.
Tool SUPPORTS multiple ECUs.
Tool reports 2 ECUs.
Multi ECU Backups : 0
Marriage VIN :
Tool ID :
Desc :
Multi ECU Tuning : 0
Server:
colorado5.3
Posts: 9
Joined: Tue May 17, 2016 8:48 pm

Re: "Update your vehicle to a supported CAL ID"

Post by colorado5.3 »

wow has been 2 weeks since i bought my trinity and still unable to connect it and can't find help anywhere :| :| :|
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