MY WIFE IS PREGNANT@!! i need to get home
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eddiemanG213
- Posts: 6
- Joined: Wed Jul 15, 2015 11:31 pm
MY WIFE IS PREGNANT@!! i need to get home
But to the rep who hung up on me because he didn't want to transfer me to a supervisor. I'm sorry you're having a bad day. You should be there today, your attitude sucks! That being said. I STILL NEED TO GET MY CAR STARTED... how do i get the dcx tuner out of recovery mode. I have a 2014 jeep grand cherokee STILL under warranty so i can't take it to the dealer. AND i can't wait another week here because i have to get to home for my wife's up coming doctors appointment!!!!! SOMEONE PLEASE HELP!!
Re: MY WIFE IS PREGNANT@!! i need to get home
I'm not sure that you understood what I was trying to explain to you.
If the plug was pulled during the update process, the tool goes into recovery mode. Recovery mode initializes when the tune process fails and the tool tries to force the file onto the vehicle again for you. What i was trying to explain, is that you need to let the process finish to get it out of recovery mode. If the tool completes, successfully, the tool will come out of recovery mode and allow the vehicle to start.
i would like a copy of the info.xml file posted to this thread, from the intune drive in your computer directory.
As for our options, from here, if the tool will not recover the vehicle:
1. take the vehicle to the dealership to be flashed back to factory settings. Once this is complete, we can reset the tool for you and begin tuning again.
2. pull the PCM out of the vehicle and send us the PCM as well as the Intune DCX to us to be recovered.
If you would like to send us the PCM, please email us a copy of the receipt as well as the following info to [email protected]
First/Last name
Shipping Address
Phone number
Email Address
Vin Number
Mileage
Year/Make/Model
Once we have this info, we can create an overnight shipping label, to have the PCM and Tool overnighted here, repaired, and shipped back ready to go.
If the plug was pulled during the update process, the tool goes into recovery mode. Recovery mode initializes when the tune process fails and the tool tries to force the file onto the vehicle again for you. What i was trying to explain, is that you need to let the process finish to get it out of recovery mode. If the tool completes, successfully, the tool will come out of recovery mode and allow the vehicle to start.
i would like a copy of the info.xml file posted to this thread, from the intune drive in your computer directory.
As for our options, from here, if the tool will not recover the vehicle:
1. take the vehicle to the dealership to be flashed back to factory settings. Once this is complete, we can reset the tool for you and begin tuning again.
2. pull the PCM out of the vehicle and send us the PCM as well as the Intune DCX to us to be recovered.
If you would like to send us the PCM, please email us a copy of the receipt as well as the following info to [email protected]
First/Last name
Shipping Address
Phone number
Email Address
Vin Number
Mileage
Year/Make/Model
Once we have this info, we can create an overnight shipping label, to have the PCM and Tool overnighted here, repaired, and shipped back ready to go.
