Trinity screen went too bright

General Trinity Support

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Redstripe
Posts: 13
Joined: Sun Mar 13, 2016 2:47 pm

Trinity screen went too bright

Post by Redstripe »

So driving home from work, at night, and the trinity just suddenly went really bright. Tried going to settings but didnt help. Ended up unplugging and plugging back in but it booted too bright. Had to leave it unplugged. Any advice?
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mikel
Posts: 57802
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Trinity screen went too bright

Post by mikel »

havent seen that, please fill out the return form on our site under support and get it sent in.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Redstripe
Posts: 13
Joined: Sun Mar 13, 2016 2:47 pm

Re: Trinity screen went too bright

Post by Redstripe »

mikel wrote:havent seen that, please fill out the return form on our site under support and get it sent in.

Thanks
Do i need to install stock tune back onto my vehicle?
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mikel
Posts: 57802
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Trinity screen went too bright

Post by mikel »

thats a good idea, yes.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Redstripe
Posts: 13
Joined: Sun Mar 13, 2016 2:47 pm

Re: Trinity screen went too bright

Post by Redstripe »

mikel wrote:thats a good idea, yes.
Do i need to pay $99 if something is wrong with it?
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06MonteSS
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Re: Trinity screen went too bright

Post by 06MonteSS »

if you bought the tool brand new from an authorized dealer and you're still within the 1 year warranty period, no..

but if you bought the trinity used, or have had it more than 1 year, then yes.
06MonteSS / DiabLew Tune
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2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
Redstripe
Posts: 13
Joined: Sun Mar 13, 2016 2:47 pm

Re: Trinity screen went too bright

Post by Redstripe »

06MonteSS wrote:if you bought the tool brand new from an authorized dealer and you're still within the 1 year warranty period, no..

but if you bought the trinity used, or have had it more than 1 year, then yes.
Bought it less than 2 months ago from your website. Sending out monday, do i need to include cables?
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06MonteSS
Posts: 17969
Joined: Tue Jan 23, 2007 11:33 am
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Re: Trinity screen went too bright

Post by 06MonteSS »

well, not from MY website.. but from shopatron/diablosport website.. and yes, include everything in the return... including a copy of the receipt/order sheet, etc..
06MonteSS / DiabLew Tune
Image
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
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