i need a help please! about my 300 STR8

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Rogers767
Posts: 5
Joined: Sun May 17, 2015 2:14 am

i need a help please! about my 300 STR8

Post by Rogers767 »

I take my 300 str8 year 2013 for to a change of defective bulb under warranty and appeared a mandatory recal to the computer, I told them I did not want any update to the computer of the vehicle and they insisted that if not to make a update i can lose the warranty, I did the update against my will, i connect my diablosport Intune for to make a diablosport update again and now I keep on getting this message "PCM may need calibration update, diablo sport dont support this vehicle please connect to pc and make a update. my diablo sport have the last firmware, diablosport Intune (i-1000-DCX)

What can i do , i apreciate the help. Thanks
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sohfast94
Posts: 3512
Joined: Mon Jun 02, 2008 3:49 pm

Re: i need a help please! about my 300 STR8

Post by sohfast94 »

Post you info file from the intune drive.
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Rogers767
Posts: 5
Joined: Sun May 17, 2015 2:14 am

Re: i need a help please! about my 300 STR8

Post by Rogers767 »

I went to the store where i get and buy the DiabloSport before and they charged to me 200 dollars for the unlock, they told me, the diablo sport company bill to him 200 for the unlock code and pay to them 200 dollars a store that, so and according to the guy the company of DiabloSport demanded 200 dollars for the unlock, i am mad. as I can do to get my money back? This issue is free or it is not? because if I put the info here, I can give free unlock? but i pay for that, can i receive a credit from 200 dollars to my credit card? please help me about that
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mikel
Posts: 58709
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: i need a help please! about my 300 STR8

Post by mikel »

intune unlocks are $159, if he paid us thats fine, but I cant refund it if he paid for the service.

We would have unlocked it for free if a copy of the invoice was provided showing the dealer had flashed it.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Rogers767
Posts: 5
Joined: Sun May 17, 2015 2:14 am

Re: i need a help please! about my 300 STR8

Post by Rogers767 »

: I see that these people are a dealer for your company. I was told clearly that when the dealer does a flash on the cpmputer that you charged the dealer $200.00 to unlock it. In other words this dealier is a liying and are thieves. On the invoice it states that you do a free unlock. Well I had to pay because this company states that there is no free way to unlock it for free. I have the factory invoice. But this has been a lesson for me that these people have not been honest with your product. But at any rate thanks acain for your patience and I hope your company goes on.

Again it is not your fault but rather that of your dealer, I would never buy a single nail from them nor would I recommend them to anyone.
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