2016 Corvette Z06 - OEM Tune Backup Error Message

[RocksZ]

After uploaded my I1000 with the latest software, I tried to tune the Z06. The InTune device appeared to recognize the car but when I tried to tune the vehicle I received an error message that the I1000 could not backup the OEM tune.
I tried emailing the support team but the form would not submit. Also, the support form only shows the Silverado and Tahoe as selected vehicles.
Also, I verified all the downloaded software revisions versus those posted on the DS website.
Thanks for any assistance. I really liked the performance improvement on my '11 C6 GS.

[mikel]

are you sure it was in RUN mode?
If it is an auto and asks about reading the unsupported module click the red x and skip it and go to the ECM tunes.

Thanks

[RocksZ]

I double-checked the updates (see picture). The steps I used are:
1) Ignition off;
2) Plug the I1000 into OBD port;
3) I1000 boots-up;
4) I1000 screen asks to turn-on accessories;
5) I1000 screen asks to turn car on without starting the motor;
6) I push car ignition button with my foot off of brake for approximately 10 seconds;
7) Instruments cluster lights up;
I push I1000 'Tune Vehicle' icon;
9) Disclaimer screen is acknowledged;
10) I select 'Write Tune';
11) I1000 message > 'TCM Calibration for XXXXXXX might need an update. Attempt a backup read?;
12) I chose 'Check Mark';
13) I1000 message > 'Tuneup reading original backup';
14) Backup fails;
15) Screen shows the I1000 tunes, 93 Octane, etc.;
16) I exit all the screens and unplug the I1000 pending resolution.

Pics of the Firmware currently loaded are in the attached photo.

Thanks for your help.

[mikel]

you may have missed my reply about skipping that read:

If it is an auto and asks about reading the unsupported module click the red x and skip it and go to the ECM tunes.

Click the red x there....

[RocksZ]

Thanks for the reply. Question: If you proceed with the tune after receiving the error notice (hit the Red 'X'), are you still able to restore the ECM to its original tune later?

[mikel]

yes, it can always get back to stock.

[06MonteSS]

11) I1000 message > 'TCM Calibration for XXXXXXX might need an update. Attempt a backup read?;
12) I chose 'Check Mark';

no.. you need to select RED X to skip that, as your tcm/tranny is not supported..

once you skip that, then it will continue and will install the ECM/engine tune...