Intune Freezing Up

[zhall24]

I'm having some issues and need to get them resolved asap.. my in tune freezes up after the turn key to on screen when trying to do anything with the tuner. I need to restore my tune back to factory for some dealership work but I can't have that done until I restore my stock tune. really love my tuner but I can't seem to get a hold of anyone for customer support.

[gaboone]

Just got my truck back from dealership.Mines freezing up to.Any suggestions would be appreciated. Thanks