Unit won't auto update

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jromadka
Posts: 4
Joined: Tue Oct 06, 2015 5:36 pm

Unit won't auto update

Post by jromadka »

InTune 1000 won't auto update on my Mac. I've already registered the unit over a year a go.
In the past, I've been able to update before by just dragging the files into the INTUNE folder on my Mac.

I attempted to drag the following into the INTUNE Folder:
(Sorry, ignore the first file in the screenshot. That wasn't copied to the intune folder.)
Screen Shot 2016-06-07 at 11.04.29 PM.png
Screen Shot 2016-06-07 at 11.04.29 PM.png (21.53 KiB) Viewed 13737 times
and waited 5 min. for it to autoupdate. Nothing.

Tried unplugging it, waiting, powering it back up. Still nothing is processed.

I've attached my info.xml file in hopes that you'll be able to provide some guidance.
Attachments
info.xml
(1.95 KiB) Downloaded 689 times
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Unit won't auto update

Post by mikel »

all you need is 1r04e, load that alone.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
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jromadka
Posts: 4
Joined: Tue Oct 06, 2015 5:36 pm

Re: Unit won't auto update

Post by jromadka »

Thanks for the reply. However, I don't see the 1r04e in the list of I1000 downloads. Am I overlooking it?
Screen Shot 2016-06-08 at 11.58.46 PM.png
Screen Shot 2016-06-08 at 11.58.46 PM.png (124.15 KiB) Viewed 13718 times
Dragonsys
Posts: 4
Joined: Mon Dec 14, 2015 9:35 pm

Re: Unit won't auto update

Post by Dragonsys »

I think he meant 1r04j, since you are already on 1r04i
jromadka
Posts: 4
Joined: Tue Oct 06, 2015 5:36 pm

Re: Unit won't auto update

Post by jromadka »

Me too. That's what I then tried, but it didn't update.

Here was my process. Am I performing a part of it incorrectly?:
1. Connect the unit via USB to computer, wait for it to load, and display drives a) Diablosport and b) INTUNE in my Finder
2. Drag the one file into the INTUNE drive at the root level
3. Wait for it to run by itself. Waited 10 min. but didn't run.

Then repeated 1-3, and this time unplugged the unit from USB, waited 10 sec. and plugged back in (hoping the file would be run when the unit initializes). No luck.

Thoughts?
jromadka
Posts: 4
Joined: Tue Oct 06, 2015 5:36 pm

Re: Unit won't auto update

Post by jromadka »

Just to clarify, what are the steps/process for copying this file to the unit with a Mac?

Can someone please post?
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