inTune will not recognize '14 Sonic

[mister2quick]

It's been a year now and after all the updates, my inTune will not recognize my Sonic stating "unknown PCM". The device worked flawlessly on my Silverado and then for about 2 months on my Sonic. Brought it in for an inspection and since then, been getting the error.

Is there anything I can do to get it to recognize the PCM?

Any and all help is greatly appreciated.

[mikel]

Let it read the file and email it to us so we can add support for it.

Have you updated t recently?

Thanks

[mister2quick]

Ran updates today and tried to send PCM_Unknownbackup.grg to support. Unfortunately, I keep getting the error "You are not allowed upload files of this type" no matter what I make the extension/name.

[mikel]

where are you uploading it?
Just attach it to the email ideally.
or attach it here.

[mister2quick]

I originally tried to email right from the updater, but it wouldn't allow me to attached the log file (the box was grayed out).

Then I tried through the support page (http://www.diablosport.com/technical-support/) and that is what was giving me the upload error.

Attached the unknown PCM file here.

[mikel]

we'll get this added.

[mister2quick]

I would like to announce that after almost 18 months, I am finally able to tune my sonic again! Thank you guys so much for getting this working again! Definitely will not make the mistake of leaving a tune on when bringing it in for service.

[mikel]

Glad to hear it, sorry about that.