Stolen Diablo Tuner/New i2020

[Fhd]

I have my car tuned with i1000 intune. Now that device has been stolen and I recently bought the i2.
I know restoring the stock tune needs reading PCM but I tried that earlier today and keeps failing to read. HELP!

[mikel]

Odd, what vehicle is this?
Key ON?

Post the info.xml file from the i2 drive please.

[Fhd]

Yeah I was following the instructions (key off/key on)
Mustang 2010 however I bought the device used

[mikel]

was it last connected to an 05 GM vehicle?

[Fhd]

I don't know if the previous owner tried it on GM.
I just bought it last week to restore the stock files so I can renew my licenses registration as soon as possible, the only car I used it on is the 2010 mustang v6.

[mikel]

ok, you bought this used?

[mikel]

this is an i2020 for ford, you'll need to purchase an extra license for this to work on a GM

[Fhd]

I don't want it to work on GM
I just need it to work on Ford Mustang

[mikel]

OK, sorry, t should be working for you.
Are you sure the key is on in the run position?
does the tool start reading or fail right away?

[Fhd]

Yeah I been following the instructions exactly how I tuned it the first time but with the i1000
ignition off first then ignition on without starting the engine
it starts reading then it fails (as the picture shown above)


I also tried to call the number in your signature but it kept me holding on the line.. is there anyway I can use your extension so I can call you and solve this sooner?

[mikel]

how far does it go before it fails?

[Fhd]

For some reason I was able to read the PCM today
I also got this message


Should I send my PCM file on here?

[mikel]

ps it here or email it to us at [email protected]

Thanks

[Fhd]

Here it is