The worst company i've ever dealt with. Going on 3 months.

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Mattw6789
Posts: 5
Joined: Tue May 10, 2016 4:31 pm

The worst company i've ever dealt with. Going on 3 months.

Post by Mattw6789 »

Ive been waiting almost three months for you to take care of my warranty claim. If i don't get something in the mail from you next weel ill see you in court as you choose not to reply to multiple emails and forum postings.
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mikel
Posts: 58677
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: The worst company i've ever dealt with. Going on 3 month

Post by mikel »

Im looking this up and I do not see exactly what the issue is, I see you were given an rma# to send a device back for a screen issue some time back, are you saying you never received it back from us?

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Mattw6789
Posts: 5
Joined: Tue May 10, 2016 4:31 pm

Re: The worst company i've ever dealt with. Going on 3 month

Post by Mattw6789 »

Exactly. I have never recieved anything back or any responses to any emails.
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mikel
Posts: 58677
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: The worst company i've ever dealt with. Going on 3 month

Post by mikel »

I have a new i2030 being sent to you overnight, you will have it tomorrow, sorry for the delay and issues it may have caused.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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