In tune VIN DATABASE ERROR

Post questions or any issues with your inTune here.
Post Reply
Dodgechargerhemiv8
Posts: 5
Joined: Sun Jun 05, 2016 8:32 pm

In tune VIN DATABASE ERROR

Post by Dodgechargerhemiv8 »

Ok so I bought an 07 charger srt8 off a guy and he had this tuner installed on it with custom tunes loaded aswell it but did not include the disc. I tried putting my car back on stock tune the other day and now the tuner has become unmarried to my VIN and when I plug it into my car it says VIN DATABASE ERROR and it won't let me proceed (can't write tunes, adjust parameters). When i plug the tuner into my PC and open it in "My Computer" it only allows me to see the data logs (empty) runtime (contains a file that cannot be opened) and the XML document which will be included in this post. I do not get the intune updater or the main menu for the intune that should load up when you plug it in. How can i fix this issue there are custom tunes on there that were expensive lol.
Attachments
info.xml
(1.04 KiB) Downloaded 171 times
User avatar
mikel
Posts: 58789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: In tune VIN DATABASE ERROR

Post by mikel »

plug it into a pc and let the updater program run(or run it from the cd rom drive) and then it will work properly after it updates, which may take 30 minutes or so.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Dodgechargerhemiv8
Posts: 5
Joined: Sun Jun 05, 2016 8:32 pm

Re: In tune VIN DATABASE ERROR

Post by Dodgechargerhemiv8 »

there is no updater program that i can find whatsoever
User avatar
mikel
Posts: 58789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: In tune VIN DATABASE ERROR

Post by mikel »

do you see the Diablosport CD ROM drive?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Dodgechargerhemiv8
Posts: 5
Joined: Sun Jun 05, 2016 8:32 pm

Re: In tune VIN DATABASE ERROR

Post by Dodgechargerhemiv8 »

20160729_161709.jpg
20160729_161709.jpg (4.69 MiB) Viewed 2866 times
20160729_161652.jpg
20160729_161652.jpg (6.47 MiB) Viewed 2866 times
these are screenshots of what i see when i plug it in.
User avatar
mikel
Posts: 58789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: In tune VIN DATABASE ERROR

Post by mikel »

save this to the intune drive, let the tool import it then look for the cd rom drive after the reboot.
Attachments
cdrom-1r01w.itf
(3.97 MiB) Downloaded 201 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Dodgechargerhemiv8
Posts: 5
Joined: Sun Jun 05, 2016 8:32 pm

Re: In tune VIN DATABASE ERROR

Post by Dodgechargerhemiv8 »

ok it has prompted me to download updates for the tuner and they have been downloaded now what
User avatar
mikel
Posts: 58789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: In tune VIN DATABASE ERROR

Post by mikel »

it should work in the vehicle now.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Post Reply

Return to “General inTune forum”