Can Backup file be moved to a new Intune

[mjalstad]

I have a customer who lost his Intune but had saved his tune files on his computer. He's wondering if he buys another Intune, can he just move those tune files on to it and then be able to treat the new Intune like his old one (i.e. modify his parameters, return his truck to stock, etc.)?

[mikel]

No, but the new tool will help us get around it, what vehicle it is?

[ssmotor]

2005 Yukon 5.3L

[mikel]

get the new tool and it will read out the current files and ask you to send them to us, do that and include the old backup files please.

[mjalstad]

Got a new i2030, updated and everything. When installation is attempted it just says something like "parameters have been changed with a Diablosport Product. Please reset and try anew"

[mikel]

did it read/save the backup?
post the files from the tunes folder please.