support on hold?

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isriam
Posts: 5
Joined: Thu Oct 23, 2014 3:01 pm

support on hold?

Post by isriam »

I've been working with support for 3 days now and still i'm waiting to get my tuner fixed. ive done a registry reset and i'm waiting on a file to be emailed to me so i can tune my vehicle again. i'm on hold right now for over half an hour, with 4+ calls today of various times to try and get through.

https://forum.diablosport.com/viewtopic ... 16&t=60304
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mikel
Posts: 58788
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: support on hold?

Post by mikel »

who are you emailing with?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
isriam
Posts: 5
Joined: Thu Oct 23, 2014 3:01 pm

Re: support on hold?

Post by isriam »

i started with daniel, but based on what garrett said, my emails never showed up in the support queue. i might be taken care of now though, just importing the diablo files now. my send from address is @hotmail so spam might have gotten it.
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