Tuner in recovery mode, 2015 Challenger SRT

[Firehead]

Received my tuner and PCM from an online dealer this Friday. Successfully installed the PCM, fired the car to verify everything worked, and it did.

An hour later, I opened the InTune and performed the updates via PC. It said everything was cool, went out to my car and plugged into the vehicle. It said it needed an update, I took it back and hooked into my PC. Everything was cool.

Went back out to the car and plugged in the tuner again. It requested a "calibration update" which I clicked yes. It got to 34% and then stopped doing anything. I let it sit for over half an hour, nothing. Unplugged it, and plugged it back in. It said it was in recovery mode, and requested to try and restore it. Press yes, got to 34% and it stopped again. Repeat this a couple times, because I wanted to make sure I'm not a knucklehead. Tried a PCM reset(fuse #31 pull, as well as battery disconnect). Nothing works. At this point it won't even try to restore(reads PCM at the top, never shows a percentage), and it started that before the PCM reset.

I was really hoping to have this resolved quickly, but alas this is not the case. From my understanding, I have to call DiabloSport, and have them walk me through with a special code to get this thing to function correctly, which could take some time. Time that I don't have. They open after I leave for work, and close before I get home from work. How am I supposed to get this corrected? IS there anyone from DiabloSport that can take the time out of their weekend to assist?

[hangenouthere]

having the same issue with my 03 5.7 it seemed to happen after i did the latest update on friday to help correct a no datalog issue i went to change a custom tune level which i have done 5 other times in the past all with no problems and this time it went to 64% and hung there so i did the same thing unplugged let it reboot it went to recovery mode performed a reflash stops a 65% i am hoping to get a resolve for this on monday it's weird. Hope you get yours sorted out you can try and email support but i don't thing anyone monitors the emails over the weekend.

[n3omatrix]

Got the same problem on 2014 charger se, stops at 47% on recovery.

[Firehead]

Updated the device today(after one freeze). With excitement I hurried out to my car to see if anything got fixed. Nothing changed.

I've seen the info.xml requested in some threads, so I went ahead and attached it.

Here is what the screen is doing now. It stays like this.

[n3omatrix]

I don't know if this will help you, but my intune froze once while updating and i had to do it a second time , it did hang for a extra minute where it got stuck before in recovery, then powered through. I know that our problems may not even be related, but i figured i would let you know, as both of us had problems due to the last update and our problems seem similiar. I hope you get it going soon, i know what it was like to have your heart jump into your throat, best of luck man.

[mikel]

we released updates to resolve this yesterday, please update the device and try again.

[Firehead]

Did it. Didn't work. The picture taken above was after the update.

[Firehead]

Now that I'm home from work, I went out to my car and did some exploring through the screens while plugged into the OBD-II port.

Again, nothing has changed, but more information can never hurt.