An unexpected error occurred: Tool OEM is missing

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e_clayborn
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Joined: Fri Oct 21, 2016 10:22 pm

An unexpected error occurred: Tool OEM is missing

Post by e_clayborn »

I have an I-1000 that I am trying to get updated to work on my 2015 GMC Sierra. When I try and run the auto update I get the following message An unexpected error occurred: Tool OEM is missing
I attached my info file. What do I do from here?
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info.xml
(435 Bytes) Downloaded 369 times
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mikel
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Re: An unexpected error occurred: Tool OEM is missing

Post by mikel »

Man this is way out of date :)

Its going to take some work to get it qwhere it needs to be.

Load this to the intune drive and let it import the file then let us kn ow wen thats done.
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_registration.itf
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Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

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e_clayborn
Posts: 4
Joined: Fri Oct 21, 2016 10:22 pm

Re: An unexpected error occurred: Tool OEM is missing

Post by e_clayborn »

Ok, I loaded that file. Latest info file is attached.
What is the next step.
Thank you
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info.xml
(435 Bytes) Downloaded 350 times
e_clayborn
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Joined: Fri Oct 21, 2016 10:22 pm

Re: An unexpected error occurred: Tool OEM is missing

Post by e_clayborn »

I'm still getting the error when trying to update. What is the next step? I attached my latest info file on the previous comment.
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mikel
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Re: An unexpected error occurred: Tool OEM is missing

Post by mikel »

load this ot the i2 drive first.
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intune-1r01i.itf
(1.48 MiB) Downloaded 477 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

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mikel
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Re: An unexpected error occurred: Tool OEM is missing

Post by mikel »

After it loads the 1r01i file, save this to the intune drive, and let it import.
Attachments
intune-1r03y.itf
(1.82 MiB) Downloaded 432 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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mikel
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Re: An unexpected error occurred: Tool OEM is missing

Post by mikel »

Once it has loaded 1r03y, save this to the intune, let it import and reboot, then it should auto run the intune updater. Let that update the device, then it should be good to go.
Attachments
cdrom-1r01w.itf
(3.97 MiB) Downloaded 422 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
e_clayborn
Posts: 4
Joined: Fri Oct 21, 2016 10:22 pm

Re: An unexpected error occurred: Tool OEM is missing

Post by e_clayborn »

Auto Updated all he way through but when I hook it up to the truck it gives a VIN database error...
What now?
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mikel
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Re: An unexpected error occurred: Tool OEM is missing

Post by mikel »

its missing the VIN DB, needs to be updated still.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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