DSDownloader Errors

Questions and comments specific to the DiabloSport Downloader application.

Moderator: mikel

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Medic1248
Posts: 1
Joined: Thu Oct 27, 2016 2:38 pm

DSDownloader Errors

Post by Medic1248 »

Hello,

Purchased and received my Trinity tuner today. Been trying to install it in my vehicle all morning(2012 Ram 1500 5.7L Hemi). Been trying to calibrate the tuner through the program and it keeps giving me an error "XML parsing error: 'syntax error' at line 1." It also gives me the error saying i am not connected to the internet or behind a firewall when attempting to register the application and device. I can not update to the latest update as well due to the same errors. I have my firewall and antivirus disabled as well as restarting the PC, application, deleting the application and reinstalling fresh from the disc. Running out of ideas guys. Need a hand in fixing this.


Thank you,
Brendan
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mikel
Posts: 57785
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: DSDownloader Errors

Post by mikel »

Install the software from here:

http://installers.diablosport.com/softw ... .3.1.0.exe

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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