YET AGAIN N2MB FOR CSRT4 MISFIRE

[mitsuevors]

STILL WAITING ON MY REPLY TO HAVE THE MISFIRE MONITOR SHUT OFF SO IT DOESNT PUT THE CAR INTO LIMP MODE.

MIKE SENT ME A 2STEP FILE, AND UPON DOWNLOADING IT WILL ASK ME FOR A BACKUP FILE, AND NO MATTER IF I SELECT MY ORIGINAL TUNE BACKUP FILE, OR THE 93OCT TUNE FILE I SENT MIKE FOR HIM TO TAKE THIS MISFIRE MONITOR OFF IT WILL TELL ME THAT THE BACKUP FILE DOES NOT MATCH AND SELECT A NEW ONE.
WELL I HAVE, AND THERE IS NOTHING TO DO.

I HAVE PUT THE ORIGINAL TUNE ON MY CAR AND TRIED BOTH, NO LUCK.
I HAVE REDOWNLOADED THE 93OCT TUNE ON MY CAR AND TRIED BOTH, NO LUCK.

I HAVE LEFT THE TOOL PLUGGED INTO THE CAR AND LAPTOP AT SAME TIME, AND TRIED BOTH WAYS, NO LUCK.

THESE GUYS DONT ANSWER THE PHONE, AND THEY HARDLEY ANSWER MY EMAILS AND IF THEY DO ITS A VAGUE ANSWER THAT DOES NOTHING.

ANYBODY RUN INTO THIS, AND WHAT THE FIX WAS???
I AM GETTING READY TO SEND THIS OVER PRICED TUNER BACK AND CALL IT QUITES.
ITS JUST RIDICULOUS.

NEVER HAD SO MANY ISSUES WITH ONE STUPID THING IN ALL MY LIFE.

[mikel]

I recall you saying you got it handled and told me not to worry about it. We have done this for dozens of other customers without issue.

Thanks