original backup tune won't load

[gr8dane]

Please help. My car is a brick now. Have 2016 challenger. Trying to restore original back up. Evert time I connect to car it says it is in recovery mode, recommend installing original. Then I try and it hangs up on "please wait". Can't put any other tunes on because it hangs up on please wait. It was working fine until I updated with latest software for the wifi. it kept on running a loop on the updates, going through group 123 , many times.

[mikel]

did the device prompt you to do a calibration update or just tried to change the tune and it failed?

[gr8dane]

I talked to a tech this morning. Had to send the PCM and computer in for service.