vehicle not supported

[dizzyphil]

Got rid of my InTune because every time I loaded custom tune, truck won't start. Had to send in my InTune and PCM twice. Sent me a new InTune and I was just too scared to try it. So, spent the extra money and upgraded to I2. Loaded custom tune today.


truck won't start.

vehicle not supported.

xml attached.

[mikel]

this sounds like more of an issue with the custom tune than the device, have you ever tried loading a called tune? Does that work?

Please give us a call and we'll try to force the stock tune back in.

[dizzyphil]

Matt and Adelaide are working on it. That tune works in three other vehicles from him on my buddies trucks. And he is very, very well known around here (on the forum) and he triple-checked the tune and said it was fine. I emailed all the tunes to Adelaide so, I hope to hear back from them and get the custom tunes installed around lunch today.

Best,
Phillip

[mikel]

can you load a canned tune to the truck without issue?

[dizzyphil]

Just got off the phone with TechSupport - mailing in the PCM, I2 can't find pcm.

Diz

[dizzyphil]

Mikel,

do you think that because this happens every time (truck not starting) it is affecting my BCM???

Dizzy

[mikel]

No, we dont talk to the BCM.