updater isn't working

Post here with any questions regarding the use of the Ignition updater software for PC or Mac

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runamuck
Posts: 2
Joined: Tue Apr 18, 2017 12:41 am

updater isn't working

Post by runamuck »

I tried to update my i2 today, but I kept getting this error "Your tool needs the file var/www/private/buildfile/i2000_diablo_gui_2r01g.itf but was unable to locate this file. No information available." I tried to make out the small, chopped print as best as I could.
DavidN
Posts: 4
Joined: Mon Apr 17, 2017 9:40 pm

Re: updater isn't working

Post by DavidN »

Which Windows Version are you running?
Last edited by DavidN on Tue Apr 18, 2017 9:48 am, edited 1 time in total.
barrettjg2
Posts: 4
Joined: Tue Apr 18, 2017 8:44 am

Re: updater isn't working

Post by barrettjg2 »

Same outcome here.
jbloot18
Posts: 3
Joined: Tue Jun 28, 2016 9:17 pm

Re: updater isn't working

Post by jbloot18 »

same issue here
runamuck
Posts: 2
Joined: Tue Apr 18, 2017 12:41 am

Re: updater isn't working

Post by runamuck »

windows 10, but it always worked before. I just got an email from tech support stating there was a server issue
User avatar
mikel
Posts: 58735
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: updater isn't working

Post by mikel »

this is resolved.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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