2017 Support...Always 2 weeks away
Moderator: sohfast94
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NYMetsFan86
- Posts: 19
- Joined: Wed Apr 05, 2017 5:10 pm
Re: 2017 Support...Always 2 weeks away
my 2017 ecm tune loaded fine and I have about 135 miles on it with no issues yet. There were a couple times when I thought it slipped or hiccuped a bit but I think I was just sketched out because this is the first time I have ever tuned anything. Its the 87 tune and im just trying to put 150 on it so I can run a log and send it to Lew.
As stated make sure you update your tuner and you are using the ignition software for the latest update. GL!
As stated make sure you update your tuner and you are using the ignition software for the latest update. GL!
Re: 2017 Support...Always 2 weeks away
I just got my intune today for my 2017 and I can say that in my instance, it does not work. It says it installs but nothing actually happens. AFM is still active even though I specifically shut it off. And throttle boost has no effect.
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NYMetsFan86
- Posts: 19
- Joined: Wed Apr 05, 2017 5:10 pm
Re: 2017 Support...Always 2 weeks away
My AFM (DOD) was deactivated on my 2017 once complete. Id contact tech support
Re: 2017 Support...Always 2 weeks away
Yeah I sent them an email. It messed around with it some more and it definitely appears to not do anything. I turned the throttle boost all the way up and still no change from stock.
- mikel
- Posts: 58714
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 2017 Support...Always 2 weeks away
post the backup and last tune written files from the tunes folder here so I can check them out please.19trax95 wrote:Yeah I sent them an email. It messed around with it some more and it definitely appears to not do anything. I turned the throttle boost all the way up and still no change from stock.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: 2017 Support...Always 2 weeks away
here are the files.mikel wrote:post the backup and last tune written files from the tunes folder here so I can check them out please.19trax95 wrote:Yeah I sent them an email. It messed around with it some more and it definitely appears to not do anything. I turned the throttle boost all the way up and still no change from stock.
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- mikel
- Posts: 58714
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 2017 Support...Always 2 weeks away
the 87 tune doesnt add a ton of power, try this one here, or try some premium fuel and the 91 or 93 tune.19trax95 wrote:here are the files.mikel wrote:post the backup and last tune written files from the tunes folder here so I can check them out please.19trax95 wrote:Yeah I sent them an email. It messed around with it some more and it definitely appears to not do anything. I turned the throttle boost all the way up and still no change from stock.
Thanks
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Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: 2017 Support...Always 2 weeks away
I'll give that a try when I get home. It wasn't the power I was missing, it was the fact that AFM was still active even though I shut it off and it didn't seem to take any changes I made.
Re: 2017 Support...Always 2 weeks away
When I copy the tune to the device it will not see that it's there. So basically I put the tune into the tunes folder then plug it into the truck and I have no option. For custom tune. It's like it's not even in the device.
Edit: I've tried everything. Tried easy tune, advanced tune, tried the 87 tune 91 tune just to see if it worked. And nothing does anything. Really getting annoyed. But I suppose good things come to those who wait. I hope so anyway.
Edit: I've tried everything. Tried easy tune, advanced tune, tried the 87 tune 91 tune just to see if it worked. And nothing does anything. Really getting annoyed. But I suppose good things come to those who wait. I hope so anyway.
- mikel
- Posts: 58714
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 2017 Support...Always 2 weeks away
not in a folder, it goes on the root of the i2 drive.19trax95 wrote:When I copy the tune to the device it will not see that it's there. So basically I put the tune into the tunes folder then plug it into the truck and I have no option. For custom tune. It's like it's not even in the device.
Edit: I've tried everything. Tried easy tune, advanced tune, tried the 87 tune 91 tune just to see if it worked. And nothing does anything. Really getting annoyed. But I suppose good things come to those who wait. I hope so anyway.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: 2017 Support...Always 2 weeks away
Yup I tried that. Like I mentioned, I've tried literally everything I could possibly think of. The intune just does not import the file.
- mikel
- Posts: 58714
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 2017 Support...Always 2 weeks away
please post the current info.xml file from the i2 drive.19trax95 wrote:Yup I tried that. Like I mentioned, I've tried literally everything I could possibly think of. The intune just does not import the file.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: 2017 Support...Always 2 weeks away
I updated the tuner and tried again since it said it had updates. But it didn't seem like the ignition updated installed them to the intune like it did the first time. But either way, still no dice. Doesn't work.mikel wrote:please post the current info.xml file from the i2 drive.19trax95 wrote:Yup I tried that. Like I mentioned, I've tried literally everything I could possibly think of. The intune just does not import the file.
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- mikel
- Posts: 58714
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 2017 Support...Always 2 weeks away
odd, the device is missing the installer, we need to swap this out, can you give us a quick call so we can set up a cross shipment>?19trax95 wrote:I updated the tuner and tried again since it said it had updates. But it didn't seem like the ignition updated installed them to the intune like it did the first time. But either way, still no dice. Doesn't work.mikel wrote:please post the current info.xml file from the i2 drive.19trax95 wrote:Yup I tried that. Like I mentioned, I've tried literally everything I could possibly think of. The intune just does not import the file.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: 2017 Support...Always 2 weeks away
I will have to call when I get off work. If I can't make it before you close today, I will have to call tomorrow. What info do I need? Just so I can have all the needed stuff ready.