2017 Support...Always 2 weeks away

Post here with any questions regarding the use of the i2 on supported Chevrolet, GMC, Cadillac, Buick, and Pontiac applications.

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NYMetsFan86
Posts: 19
Joined: Wed Apr 05, 2017 5:10 pm

Re: 2017 Support...Always 2 weeks away

Post by NYMetsFan86 »

my 2017 ecm tune loaded fine and I have about 135 miles on it with no issues yet. There were a couple times when I thought it slipped or hiccuped a bit but I think I was just sketched out because this is the first time I have ever tuned anything. Its the 87 tune and im just trying to put 150 on it so I can run a log and send it to Lew.

As stated make sure you update your tuner and you are using the ignition software for the latest update. GL!
19trax95
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Re: 2017 Support...Always 2 weeks away

Post by 19trax95 »

I just got my intune today for my 2017 and I can say that in my instance, it does not work. It says it installs but nothing actually happens. AFM is still active even though I specifically shut it off. And throttle boost has no effect.
NYMetsFan86
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Re: 2017 Support...Always 2 weeks away

Post by NYMetsFan86 »

My AFM (DOD) was deactivated on my 2017 once complete. Id contact tech support
19trax95
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Re: 2017 Support...Always 2 weeks away

Post by 19trax95 »

Yeah I sent them an email. It messed around with it some more and it definitely appears to not do anything. I turned the throttle boost all the way up and still no change from stock.
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mikel
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Re: 2017 Support...Always 2 weeks away

Post by mikel »

19trax95 wrote:Yeah I sent them an email. It messed around with it some more and it definitely appears to not do anything. I turned the throttle boost all the way up and still no change from stock.
post the backup and last tune written files from the tunes folder here so I can check them out please.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
19trax95
Posts: 12
Joined: Thu Aug 07, 2014 9:02 pm

Re: 2017 Support...Always 2 weeks away

Post by 19trax95 »

mikel wrote:
19trax95 wrote:Yeah I sent them an email. It messed around with it some more and it definitely appears to not do anything. I turned the throttle boost all the way up and still no change from stock.
post the backup and last tune written files from the tunes folder here so I can check them out please.
here are the files.
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mikel
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Re: 2017 Support...Always 2 weeks away

Post by mikel »

19trax95 wrote:
mikel wrote:
19trax95 wrote:Yeah I sent them an email. It messed around with it some more and it definitely appears to not do anything. I turned the throttle boost all the way up and still no change from stock.
post the backup and last tune written files from the tunes folder here so I can check them out please.
here are the files.
the 87 tune doesnt add a ton of power, try this one here, or try some premium fuel and the 91 or 93 tune.

Thanks
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Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
19trax95
Posts: 12
Joined: Thu Aug 07, 2014 9:02 pm

Re: 2017 Support...Always 2 weeks away

Post by 19trax95 »

I'll give that a try when I get home. It wasn't the power I was missing, it was the fact that AFM was still active even though I shut it off and it didn't seem to take any changes I made.
19trax95
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Re: 2017 Support...Always 2 weeks away

Post by 19trax95 »

When I copy the tune to the device it will not see that it's there. So basically I put the tune into the tunes folder then plug it into the truck and I have no option. For custom tune. It's like it's not even in the device.

Edit: I've tried everything. Tried easy tune, advanced tune, tried the 87 tune 91 tune just to see if it worked. And nothing does anything. Really getting annoyed. But I suppose good things come to those who wait. I hope so anyway.
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mikel
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Re: 2017 Support...Always 2 weeks away

Post by mikel »

19trax95 wrote:When I copy the tune to the device it will not see that it's there. So basically I put the tune into the tunes folder then plug it into the truck and I have no option. For custom tune. It's like it's not even in the device.

Edit: I've tried everything. Tried easy tune, advanced tune, tried the 87 tune 91 tune just to see if it worked. And nothing does anything. Really getting annoyed. But I suppose good things come to those who wait. I hope so anyway.
not in a folder, it goes on the root of the i2 drive.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
19trax95
Posts: 12
Joined: Thu Aug 07, 2014 9:02 pm

Re: 2017 Support...Always 2 weeks away

Post by 19trax95 »

Yup I tried that. Like I mentioned, I've tried literally everything I could possibly think of. The intune just does not import the file.
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mikel
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Re: 2017 Support...Always 2 weeks away

Post by mikel »

19trax95 wrote:Yup I tried that. Like I mentioned, I've tried literally everything I could possibly think of. The intune just does not import the file.
please post the current info.xml file from the i2 drive.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
19trax95
Posts: 12
Joined: Thu Aug 07, 2014 9:02 pm

Re: 2017 Support...Always 2 weeks away

Post by 19trax95 »

mikel wrote:
19trax95 wrote:Yup I tried that. Like I mentioned, I've tried literally everything I could possibly think of. The intune just does not import the file.
please post the current info.xml file from the i2 drive.
I updated the tuner and tried again since it said it had updates. But it didn't seem like the ignition updated installed them to the intune like it did the first time. But either way, still no dice. Doesn't work.
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mikel
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Re: 2017 Support...Always 2 weeks away

Post by mikel »

19trax95 wrote:
mikel wrote:
19trax95 wrote:Yup I tried that. Like I mentioned, I've tried literally everything I could possibly think of. The intune just does not import the file.
please post the current info.xml file from the i2 drive.
I updated the tuner and tried again since it said it had updates. But it didn't seem like the ignition updated installed them to the intune like it did the first time. But either way, still no dice. Doesn't work.
odd, the device is missing the installer, we need to swap this out, can you give us a quick call so we can set up a cross shipment>?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
19trax95
Posts: 12
Joined: Thu Aug 07, 2014 9:02 pm

Re: 2017 Support...Always 2 weeks away

Post by 19trax95 »

I will have to call when I get off work. If I can't make it before you close today, I will have to call tomorrow. What info do I need? Just so I can have all the needed stuff ready.
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