Invalid Serial number

[Skyhawk23]

Try to do the WIFI activation, click submit, comes back with invalid serial number. It ask for me to call customer service.

I read the box serial number and it match the serial that was pull automatically. So I don't know what to do from here.

Please suggest.

Thanks

[mikel]

please post the info.xml file from the i2 drive here so we can check it out.

Thanks

[Skyhawk23]

Mike,

Here is the info.xml file.

Thanks

[mikel]

Mike,

Here is the info.xml file.

Thanks

please update again and it will enable the wifi