Not able to use my adjustable parameters, shaded in grey..

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mikel
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RE: Not able to use my adjustable parameters, shaded in grey

Post by mikel »

please email me the info.xml file from the tool or post it here.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
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2006RTMagunum
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RE: Not able to use my adjustable parameters, shaded in grey

Post by 2006RTMagunum »

Guys, any help?? Sorry to be a pain but I'm stuck here..... Thanks!
Sidney
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RE: Not able to use my adjustable parameters, shaded in grey

Post by Sidney »

I'm having the same problem!!! Ever since update
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06MonteSS
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RE: Not able to use my adjustable parameters, shaded in grey

Post by 06MonteSS »

holiday weekend guys... they won't be back until Tuesday....
06MonteSS / DiabLew Tune
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Sidney
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RE: Not able to use my adjustable parameters, shaded in grey

Post by Sidney »

-<tool_info> <main svn="4599" sw_rev="1r01i" full_version="InTune-1r01i 05/15/2012 10:38:04 AM"/> <registration status="1" sn="CIDJZ50-1"/> <restore bc="0" vin="1B3ES66S74D640654" id="0"/> <db pid="1r01a" tune="1r01e" mfr="GM"/> <db pid="1r01a" tune="1r01b" mfr="DCX"/> <db pid="1r01a" tune="1r01b" mfr="FORD"/> <system_db vin="1r01a" info="1r01a" dtc="1r01a"/> <license tuned="0" avail="1"/> <unsupported vin="1B3ES66S74D640654" oem="DCX" calid="05029415AH"/> <updates count="2"/> </tool_info>
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mikel
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Re: RE: Not able to use my adjustable parameters, shaded in

Post by mikel »

2006RTMagunum wrote:OK, I have done a few updats already in the past... It has asked me to register the tool a few times and I cant! I get a window that pops up saying "SMTP error. Function connect failed (104). Come on this seems to be getting worse... Im sorry but I am getting frustrated with this product now.... Why cant I change my setting, why cant I do updates, why wont it let me register the product??
please drag/drop the attached file to the intune and allow it to reboot, then try the process again.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
2006RTMagunum
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Joined: Wed May 23, 2012 4:03 pm

RE: Re: RE: Not able to use my adjustable parameters, shaded

Post by 2006RTMagunum »

Sorry Mike but I am at a loss here.... I did the drag/drop and let the tool do something but it never rebooted. I unpluged and let it reboot that way and after it was done I got all the same issues....cant I change my setting, cant I do updates, wont it let me register the product....
2006RTMagunum
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RE: Re: RE: Not able to use my adjustable parameters, shaded

Post by 2006RTMagunum »

When I open the intune folder I see the Diablo icon and it says next to it download, I click on it and it says no program to open it. I click on the part where it was let web open and it gets stuck there....
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mikel
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RE: Re: RE: Not able to use my adjustable parameters, shaded

Post by mikel »

Im not following you.

All you should se on the intune drive is a tune folder, logs folder, and the info.xml file.

There is no diablo icon, or download program.

Are you maybe looking in the Diablosport CD ROM drive?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
2006RTMagunum
Posts: 17
Joined: Wed May 23, 2012 4:03 pm

RE: Re: RE: Not able to use my adjustable parameters, shaded

Post by 2006RTMagunum »

Yep, I am in the intune drive. I see the three things PLUS now there is a Diablo icon with the word download next to it. It's calling it an internet shortcut?
2006RTMagunum
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Joined: Wed May 23, 2012 4:03 pm

RE: Re: RE: Not able to use my adjustable parameters, shaded

Post by 2006RTMagunum »

Wait!! Its doing something... I tried it again but did not do the drag and drop... I downloaded it and saved to the intune... I will keep you posted lol Sorry..

Your Number one Pain in the ass customer :)
2006RTMagunum
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RE: Re: RE: Not able to use my adjustable parameters, shaded

Post by 2006RTMagunum »

OK.... sigh! It rebooted and said it calibrated but still the Adjustable Parameters are shaded in grey and I can not make changes and I still can not register the tool....

What was it that this download was going to fix/do?
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mikel
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RE: Re: RE: Not able to use my adjustable parameters, shaded

Post by mikel »

the adj param is not going to work, been trying to say that since the start :)

pick the tune you want to modify, then it will ask if you want to modify it, and choose the green check, and you'll be taken to the adj param menu.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
2006RTMagunum
Posts: 17
Joined: Wed May 23, 2012 4:03 pm

RE: Re: RE: Not able to use my adjustable parameters, shaded

Post by 2006RTMagunum »

Gotcha, but what happened to it, why do I/we have to go about it a different way now? Plus, still stuck with not being able to register the tool... It's not the end of the world if I can not register it, just as long as I can do my updates.

Thanks again!!!!
glpro
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Re: Not able to use my adjustable parameters, shaded in grey

Post by glpro »

Would adjustable parameters be available if only tow/haul mode was installed on a 2005 dodge ram 4.7
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