ok trying to tune customer nd cannot open his logs now for some reason. I have about 4-5 already issue free working fine. he sent me one last one and I get nd error message when I try to open it. he has since made me 3 others to try and same del with them also.
the message reads
Critical failure: log file error log file was invalid format.
the log is saved like the last 100 or so from diff customers I have and they all work issue free. I need this to open and it wont is there something I could have done or that happened to cause this.
log file error!
Moderator: mikel
- mikel
- Posts: 57802
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: log file error!
can you post some of those logs here?
Any chance we can get the info.xml file from the i2 drive?
Any chance we can get the info.xml file from the i2 drive?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 3
- Joined: Sun Sep 17, 2017 12:09 pm
Re: log file error!
Here are two examples of log files where I get "Log File Error"
I have a 2012 Challenger R/T with a 5.7 based 392 with a Whipple.
These are logged with a Trinity
The CROM file is use is the one that ends in "g"
The dataviewer release that I use is 3.4.1.4
If I try to open one of my logs (like those above), I get the "Log File Error".
If I open a log that was previously logged on someone else's Trinity and then try to open one of those above, the logs above will open correctly.
I have a 2012 Challenger R/T with a 5.7 based 392 with a Whipple.
These are logged with a Trinity
The CROM file is use is the one that ends in "g"
The dataviewer release that I use is 3.4.1.4
If I try to open one of my logs (like those above), I get the "Log File Error".
If I open a log that was previously logged on someone else's Trinity and then try to open one of those above, the logs above will open correctly.
- Attachments
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- SUN_1.LOG
- (81.37 KiB) Downloaded 644 times
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- 3_MINS.LOG
- (163.27 KiB) Downloaded 619 times
- mikel
- Posts: 57802
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: log file error!
Both of these logs open fine for me in 3414....
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
-
- Posts: 3
- Joined: Sun Sep 17, 2017 12:09 pm
Re: log file error!
Did you already have other known good files opened and then open one or both of these?
Close 3414 and re-open it and try to open one of the two files I posted without another file already being open and see what happens.
Close 3414 and re-open it and try to open one of the two files I posted without another file already being open and see what happens.
Re: log file error!
just did that on my pc.. and they both open perfectly fine in DV 3414... no issues..
06MonteSS / DiabLew Tune
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
- mikel
- Posts: 57802
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: log file error!
try reinstalling DV?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com