Stuck checking for updates

Post here with any questions regarding the use of the Ignition updater software for PC or Mac

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Hawk412
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Joined: Sat Sep 30, 2017 3:56 pm

Stuck checking for updates

Post by Hawk412 »

Wont let me do anything, just stays in the Checking/Installing Updates Screen Please Wait ......
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mikel
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Re: Stuck checking for updates

Post by mikel »

can you post the nfo.xml file from the i2 drive please?
Mike Litsch
Holley Technical Sales Manager
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Hawk412
Posts: 7
Joined: Sat Sep 30, 2017 3:56 pm

Re: Stuck checking for updates

Post by Hawk412 »

I am not sure how to do that, but I sorta solved my issue, when I unplugged my WiFi so there is no WiFi to try to connect to here and it lets me tune, but soon as my WiFi is plugged back in , its stays on the Please wait screen indefinitely...
Kretzments
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Re: Stuck checking for updates

Post by Kretzments »

Mikel,
I'm having a similar problem. Trying to update it, but it keeps giving me an error message about it timing out and cold file retrieval error or something like that. I've attached my info.xml file as well. Thanks for any help.

Bob Kretz
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mikel
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Re: Stuck checking for updates

Post by mikel »

Hawk412 wrote:I am not sure how to do that, but I sorta solved my issue, when I unplugged my WiFi so there is no WiFi to try to connect to here and it lets me tune, but soon as my WiFi is plugged back in , its stays on the Please wait screen indefinitely...
you can disable wifi in the settings menu if that helps.
Mike Litsch
Holley Technical Sales Manager
Diablo Tech support by phone:
561-908-0040x4
M-F 8:00 AM to 5:00 PM EST
Hawk412
Posts: 7
Joined: Sat Sep 30, 2017 3:56 pm

Re: Stuck checking for updates

Post by Hawk412 »

mikel wrote:
Hawk412 wrote:I am not sure how to do that, but I sorta solved my issue, when I unplugged my WiFi so there is no WiFi to try to connect to here and it lets me tune, but soon as my WiFi is plugged back in , its stays on the Please wait screen indefinitely...
you can disable wifi in the settings menu if that helps.
Ya I tried that, for reasons I don't know, it wont disable it, says it worked then goes right back to trying to connect, strange, so for now I just turn my wifi off in the house until I am done, that seems to work for now :)
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