Help!!! location of serial number....

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moparlvr401
Posts: 1
Joined: Thu May 07, 2015 11:46 pm

Help!!! location of serial number....

Post by moparlvr401 »

I purchased a I1000 on amazon before I saw the unauthorized seller list on this site. Now I am skeptical of being sold a bootleg tuner. everything looks legit but when I open the shipping box the product box was not wrapped with plastic all around the actual box or have any stickers that were seals. There was a barcoded sticker over what appears to be serial number(I think).

Could someone please tell me where is the serial number on this product is located, and if possible, tell me how many characters i should be looking for. I do not see a serial number on the actual tuner and that has me worried. I really wish i had came to the site first smh.

Thanks for your help!
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mikel
Posts: 58715
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Help!!! location of serial number....

Post by mikel »

settings/tool info/tool status will display the serial number.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Saddlehorse
Posts: 7
Joined: Thu Apr 20, 2017 11:03 pm

Re: Help!!! location of serial number....

Post by Saddlehorse »

Mine doesn't have tool status in the menu . Please help
2rpierce
Posts: 22
Joined: Mon Apr 03, 2017 5:15 pm

Re: Help!!! location of serial number....

Post by 2rpierce »

Mine doesn't either :?:
Dan149
Posts: 11
Joined: Wed Oct 18, 2017 4:11 pm

Re: Help!!! location of serial number....

Post by Dan149 »

Just got the new i3 platinum. Where’s the serial number?
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Help!!! location of serial number....

Post by mikel »

Dan149 wrote:Just got the new i3 platinum. Where’s the serial number?
On a sticker on the box or on back of the device.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Dan149
Posts: 11
Joined: Wed Oct 18, 2017 4:11 pm

Re: Help!!! location of serial number....

Post by Dan149 »

Ok I used the sticker on the back to register. So of course I can’t remember my password
from when I registered and it won’t send me a reset.
Dan149
Posts: 11
Joined: Wed Oct 18, 2017 4:11 pm

Re: Help!!! location of serial number....

Post by Dan149 »

All good now thanks mikel!
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