Unable to purchase additional license - Ram

I'm having issues with the Ignition Updater not placing an order for an additional license; typed in the information needed via a CC purchase, clicked on "Place Order Now", watch it spin for several minutes, then it reverts back to the "Place Order Now" prompt. What gives? Insight would be appreciated.

[mikel]

we may need to look into that.
Please feel free to call in to purchase them if needed for now, 561-908-0040x5