"Powerteq Cloud was Unable...

[Jon10penny]

to process your device. Please try again in 15 minutes"

1. I installed Ignition and updated the Predator 2 (successful)
2. Tried loading tune into 2017 Silverado 1500 and was told I needed to updated software
3. Tried to update P2 via Ignition and received "Powerteq Cloud was unable to process your device. Please try again in 15 Minutes"
4. Waited, tried again (unsuccessful)
5. disabled all firewalls/anti-virus and tried again (PC unsuccessful)
6. Tried on Mac (Mac unsuccessful, same error)

Log:

CSR,[INFO] ,Log_App_FWName,201,GM_Gas_Can Firmware:51
CSR,[INFO] ,Log_App_FWName,205,IAP Version :23
CSR,[INFO] ,Log_App_FWName,209,VehicleID Version :14
ENG,[INFO] ,Read_DTCs,3088,User Attempting to Read DTCs
ENG,[INFO] ,CAN_Read_DTCs,1784,Error1 (tx):02 01 01 00 00 00 00 00
ENG,[INFO] ,CAN_Read_DTCs,1785,Error1 (rx):00 00 00 00 00
ENG,[INFO] ,CAN_Read_Dtcs_Mode12,1850,Error (tx):02 12 01 00 00 00 00 00
ENG,[INFO] ,CAN_Read_Dtcs_Mode12,1851,Error (rx):00 FB 01 20 40 FB 01 20 F0 00 00 00 00 00 30 00 00 00 01 07
ENG,[INFO] ,Read_DTCs,3147,No DTCs Found
ENG,[INFO] ,Read_Vehicle,540,Attempting to Read Vehicle
ENG,[INFO] ,Read_Vehicle,585,New Vehicle is Detected
ENG,[INFO] ,Upload_New_Vehicle,614,Preparing to Upload New Stock File
CSR,[INFO] ,Get_Vehicle_Info,1238,VIN:3GCUKREC1HG468426
ENG,[INFO] ,Get_Vehicle_Info,1260,Application Supported
ENG,[INFO] ,GM_CAN_Key_Resp,553,Error (tx):04 27 02 2F 76
ENG,[INFO] ,GM_CAN_Key_Resp,554,Error (rx):27 35
CSR,[INFO] ,Get_Vehicle_Info,1274,Cal Files:12677878 12679740 12667714 12667781 12678698 12686064 12667480 12667659 24276638 24288803 24275097 24275099
ENG,[INFO] ,Reset_Option_Settings,2474,Resetting Options
ENG,[INFO] ,Upload_New_Vehicle,649,Ready to Save Stock File
ENG,[INFO] ,Upload_CAN_Module,2138,Ready to Upload CAN Module
ENG,[INFO] ,Upload_CAN_Module,2254,Seed collected
ENG,[INFO] ,Upload_CAN_Module,2257,Key is not setup

Misc. Info:
IAP: 23
SKU: 7202
SN: 201062865

[mikel]

seems to be working this morning, can you try again?