New Trinity EX issues with Mac
Moderator: sohfast94
New Trinity EX issues with Mac
I just got my new Trinity 2 EX and downloaded the ignition software for the Mac from your website. When I connect via usb to my MacBook I get an error on the device and it wants me to reset it. When I do it says rebooting for a bit the the same device error comes up. Just continues to repeat this. Any suggestions......
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mikel
- Posts: 58789
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
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Re: New Trinity EX issues with Mac
can you access the T2 drive and post the info.xml file here from the T2 drive?
Do you have access to a PC to try it on?
Do you have access to a PC to try it on?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: New Trinity EX issues with Mac
I suffered through this myself. Pretty much gave up on the Mac connection. I was able to get it to do some updates in a Windows PC, that helped. But it did not get all the updates. Finally, I plugged it into my car and connected it to my home WiFi. I got all the updates I needed and ran a 91 Octane Tune. Everything is nice from there on out.Sledge29 wrote:I just got my new Trinity 2 EX and downloaded the ignition software for the Mac from your website. When I connect via usb to my MacBook I get an error on the device and it wants me to reset it. When I do it says rebooting for a bit the the same device error comes up. Just continues to repeat this. Any suggestions......