Board index i2/i3 Technical discussion Ignition updater Stuck in preparing

Stuck in preparing

Post here with any questions regarding the use of the Ignition updater software for PC or Mac

Moderator: sohfast94

Post Mon Jun 10, 2019 4:16 pm

Posts: 3
Tried to update my software and now the i2 is stucking in preparing loop for 10 hours. I have attached the xml file. I have 5 licenses with 2 available and I need to restore the 2012 challenger before trade in.
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2015 Chevy Volt
2012 Challenger SRT8
2010 Chevy Suburban
1997 Jeep TJ w/5.7 LT1
2012 JKU Wrangler
2018 Wrangler JLU

Post Tue Jun 11, 2019 2:44 pm

Posts: 56369
Location: DiabloSport World Headquarters

it just wont complete the update?
It can take a while, are you maybe unplugging it before it finishes?
Mac or PC?
Mike Litsch
Powerteq Customer Service Manager
Diablo Tech support by phone:
M-F 8:00 AM to 5:00 PM EST

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