German User with massiv Problems need help

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poertsch15
Posts: 4
Joined: Fri Aug 02, 2019 7:17 am

German User with massiv Problems need help

Post by poertsch15 »

Hello dear friend's here in the forum.
My name is Markus and I'm from Germany. I bought an intune I-1000 through the platform ebay.com. The device is license free and arrived today by post. Now I wanted to load an update and always get an error message. For this I attached pictures for you here. I have already installed the latest update software but that did not help much.
I ask you to please help me that I can program with this device my Tahoe 2007 LTZ. Also, I am happy about recommendations that show me where I get this OBD2 cable. Unfortunately, it was not included in the pack.
Please have a look at my pictures, I hope that I have copied everything here so that you can help me well. I am an absolute newbie with this programming Devices because in Germany it is not commend to do this by your own. Thank you

Your Portsch15
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mikel
Posts: 58780
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: German User with massiv Problems need help

Post by mikel »

Please attach the file called info.xml from the intune drive so i can check it out.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
poertsch15
Posts: 4
Joined: Fri Aug 02, 2019 7:17 am

Re: German User with massiv Problems need help

Post by poertsch15 »

Thank you

Here is the file. Best regards
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mikel
Posts: 58780
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: German User with massiv Problems need help

Post by mikel »

Well, this is a tough spot. I dont know if this device is going to work.
it is missing some information and I am not sure how to reload it in this case.
I will caution that this is a very old device that we haven't sold for about 5 years now. This is likely why the previous user sold it, i would see if you can get your money back and consider a newer device.


Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
poertsch15
Posts: 4
Joined: Fri Aug 02, 2019 7:17 am

Re: German User with massiv Problems need help

Post by poertsch15 »

I have solved the problem by myself.
About the current version of software that was installed on the device from 2012, I searched the Internet for problems with the update. In a post from the year 2013 it was pointed out that you have to manually copy the update 1r03y to the device first and then start the update.

I did that and behold, it works. The new update agent finds my device and downloads the new files.

All users they have the same problem can PM me and i will give them the software version update to get the old device up to date.

Greetings Poertsch

Now I will get message that there is not enough Rom on device. How i can solve this problem. Updates are on device but not but screen don't say something ore update .. What can I do now ?

Ok again solved by my self. I was deleting groupupdate.ifg file start 3 times update. Always same info. Again deleted groupupdate and like miracle Device starts by self and show me now preparing and update agent says your device is up to date.

that's it for now
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