i2 update issues

Post here with any questions specific to the use of the i2 on Chrysler vehicles.

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justinwmx406
Posts: 7
Joined: Sat Nov 16, 2019 11:22 pm

i2 update issues

Post by justinwmx406 »

Have a i2 that keeps saying pcm needs update. Keep updating it and keep getting the same message that it needs updated.

14 Jeep srt
justinwmx406
Posts: 7
Joined: Sat Nov 16, 2019 11:22 pm

Re: i2 update issues

Post by justinwmx406 »

I've plugged it into my laptop and updated it multiple times and it still gives the same error when i plug it into the vehicle and try to tune .

Can someone please send me the correct update!?
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mikel
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Re: i2 update issues

Post by mikel »

please post the info.xml file from the i2 drive.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
justinwmx406
Posts: 7
Joined: Sat Nov 16, 2019 11:22 pm

Re: i2 update issues

Post by justinwmx406 »

heres the file
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mikel
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Re: i2 update issues

Post by mikel »

the device is indicating that it is already married to your vehicle.
Is this your VIN?
1C4RJFDJ0EC393367


Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
justinwmx406
Posts: 7
Joined: Sat Nov 16, 2019 11:22 pm

Re: i2 update issues

Post by justinwmx406 »

Yes thats the Vin
justinwmx406
Posts: 7
Joined: Sat Nov 16, 2019 11:22 pm

Re: i2 update issues

Post by justinwmx406 »

It wants an update. Cant change tunes or set back to stock or anything!
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mikel
Posts: 58694
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: i2 update issues

Post by mikel »

have you tuned it previously?
What changed?
Did you go to a dealer since you last tuned it?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
justinwmx406
Posts: 7
Joined: Sat Nov 16, 2019 11:22 pm

Re: i2 update issues

Post by justinwmx406 »

Just bought the jeep and it came with the tuner
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mikel
Posts: 58694
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: i2 update issues

Post by mikel »

give us a call with the tool powered up so we can reset it and start fresh.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
justinwmx406
Posts: 7
Joined: Sat Nov 16, 2019 11:22 pm

Re: i2 update issues

Post by justinwmx406 »

Called and you guys gave me a code to reset it . Still doing the same thing...junk lol...here's pictures of what it says
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mikel
Posts: 58694
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: i2 update issues

Post by mikel »

Its asking you to check for an update, have you tried that?
Can you please post the info.xml file from the device so i can see what it needs?


Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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