7220 Stuck at Custom tune view
Moderator: sohfast94
7220 Stuck at Custom tune view
7220 Predator 2 (2008 Hummer H2 SUT) stuck at Custom tune view telling "no custom tune files..."
When pressing back it just goes to the root choosing between Tune, Info and Scan. Accessing the Tune section will give me the above notification...
https://drive.google.com/open?id=1UfHs4 ... AzWIsf8zfm
https://drive.google.com/open?id=1M2GuA ... gWQ55pdWY-
How to return to standard tune / custom tune selection?
When pressing back it just goes to the root choosing between Tune, Info and Scan. Accessing the Tune section will give me the above notification...
https://drive.google.com/open?id=1UfHs4 ... AzWIsf8zfm
https://drive.google.com/open?id=1M2GuA ... gWQ55pdWY-
How to return to standard tune / custom tune selection?
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 7220 Stuck at Custom tune view
can you post the serial number please?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: 7220 Stuck at Custom tune view
mikel wrote:can you post the serial number please?
SN: 201311555
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 7220 Stuck at Custom tune view
you need to have a custom tune made for it, using the file it read out.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 7220 Stuck at Custom tune view
or were you planning to use the canned tune?
if so we need to correct the non stock condition.
if so we need to correct the non stock condition.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: 7220 Stuck at Custom tune view
My plan was to use the standard tune, but also set the tire size. This I'm not able to do currently. Can you help?mikel wrote:or were you planning to use the canned tune?
if so we need to correct the non stock condition.
Re: 7220 Stuck at Custom tune view
How do we correct the non stock condition?mikel wrote:or were you planning to use the canned tune?
if so we need to correct the non stock condition.
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 7220 Stuck at Custom tune view
OK, we'll get it going.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 7220 Stuck at Custom tune view
Please update the device so we can upload the reads and let me know once thats done.
Thanks
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: 7220 Stuck at Custom tune view
Device is updated!mikel wrote:Please update the device so we can upload the reads and let me know once thats done.
Thanks
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 7220 Stuck at Custom tune view
Thanks, we're on it.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 7220 Stuck at Custom tune view
All set, update and it will download a stock file, then you'll load that to the vehicle then you may install the canned tunes.
Thanks
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: 7220 Stuck at Custom tune view
Hi! I did as you directed and everything went well. Tomorrow I get to try the truck and see how it works.mikel wrote:All set, update and it will download a stock file, then you'll load that to the vehicle then you may install the canned tunes.
Thanks
Thank you for great help!
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: 7220 Stuck at Custom tune view
Awesome, enjoy!
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: 7220 Stuck at Custom tune view
ohhh im having this issue right now