7220 Stuck at Custom tune view

W1N · Post by **W1N** » Sat Apr 27, 2019 1:56 pm

7220 Predator 2 (2008 Hummer H2 SUT) stuck at Custom tune view telling "no custom tune files..."

When pressing back it just goes to the root choosing between Tune, Info and Scan. Accessing the Tune section will give me the above notification...

https://drive.google.com/open?id=1UfHs4 ... AzWIsf8zfm

https://drive.google.com/open?id=1M2GuA ... gWQ55pdWY-

How to return to standard tune / custom tune selection?

Post by **mikel** » Mon Apr 29, 2019 7:42 am

can you post the serial number please?

W1N · Post by **W1N** » Mon Apr 29, 2019 9:11 am

mikel wrote:can you post the serial number please?

SN: 201311555

Post by **mikel** » Mon Apr 29, 2019 11:29 am

you need to have a custom tune made for it, using the file it read out.

Post by **mikel** » Mon Apr 29, 2019 11:32 am

or were you planning to use the canned tune?
if so we need to correct the non stock condition.

W1N · Post by **W1N** » Mon Apr 29, 2019 12:03 pm

mikel wrote:or were you planning to use the canned tune?
if so we need to correct the non stock condition.

My plan was to use the standard tune, but also set the tire size. This I'm not able to do currently. Can you help?

W1N · Post by **W1N** » Mon Apr 29, 2019 12:07 pm

mikel wrote:or were you planning to use the canned tune?
if so we need to correct the non stock condition.

How do we correct the non stock condition?

Post by **mikel** » Tue Apr 30, 2019 8:27 am

OK, we'll get it going.

Post by **mikel** » Tue Apr 30, 2019 8:30 am

Please update the device so we can upload the reads and let me know once thats done.

Thanks

W1N · Post by **W1N** » Tue Apr 30, 2019 12:00 pm

mikel wrote:Please update the device so we can upload the reads and let me know once thats done.

Thanks

Device is updated!

Post by **mikel** » Wed May 01, 2019 11:06 am

Thanks, we're on it.

Post by **mikel** » Wed May 01, 2019 11:59 am

All set, update and it will download a stock file, then you'll load that to the vehicle then you may install the canned tunes.

Thanks

W1N · Post by **W1N** » Wed May 01, 2019 2:36 pm

mikel wrote:All set, update and it will download a stock file, then you'll load that to the vehicle then you may install the canned tunes.

Thanks

Hi! I did as you directed and everything went well. Tomorrow I get to try the truck and see how it works.

Thank you for great help!

Post by **mikel** » Thu May 02, 2019 9:37 am

Awesome, enjoy!

ripfeyd · Post by **ripfeyd** » Tue Jan 07, 2020 7:15 pm

ohhh im having this issue right now