Will not save the original tune

Predator support for Ford diesel vehicles

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mikel
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Post by mikel »

shawncrmr wrote:I guess Im a rare truck also ,I got my tuner today and Im having the same problem.......HELP!
Can you provide me with the year make and model of the truck, along with the calibration ID please?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
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rattler
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programmer problem

Post by rattler »

Mike you want that information from all of us or just from shawncrmr, CAN WE FIX THE PROBLEM OR NOT. AND I'M STILL WATING FOR WHAT -14 MEANS
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mikel
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RE: programmer problem

Post by mikel »

rattler, I am not trying to leave you in the dark.
As I sit here and type this, one of our engineers is testing this on the bench with an 03 PCM.
Hopefully he will be able to come up with a solution soon.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
rattler
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programmer problem

Post by rattler »

Mike are we making any headway, do you think it will be today.
Last edited by rattler on Tue Apr 22, 2008 3:39 pm, edited 1 time in total.
jiffjar
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RE: programmer problem

Post by jiffjar »

i just got the cable to be able to connect the tuner to my computer and the computer will not find the tuner. i dont know what else to do. can i send it back to you and you can up date it?
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mikel
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RE: programmer problem

Post by mikel »

Sounds like you did not install the driver for the cable.
Find the disc in the package and install it...

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
rattler
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Joined: Fri Apr 11, 2008 5:27 pm

programmer problem

Post by rattler »

Mike I see you responded to jiffjar, are you waiting for jiffjar to try the new update before you procreed, if jiffjar doesn't come with a -14 then that means I am the only one with the problem,
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mikel
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RE: programmer problem

Post by mikel »

Guys, please be patient with us, we are testing this as we speak.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
shawncrmr
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Post by shawncrmr »

2003 F-250 built 04/03 cal. no. VXAP2N2HEX' Version V.9r03
shawncrmr
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Post by shawncrmr »

Back in 2004 I had a 04 with a 03 engine and I put in a Diablo tune without any probs, it gave me no problems at all over the years I had it,the truck was stupid fast and got awsome mileage,I sold it and regreted it ever since,so I bought another PSD and a Predator hoping this truck will be the same as the last......PLEASE dont let me down.....keeping the faith Shawn
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mikel
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Post by mikel »

We are working to make this right, I'll keep you all posted.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
jiffjar
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Post by jiffjar »

i got a usb to serial cable that did not come with a driver. i did download the dsd downloader and have the firmware you sent but the downloader says searching for preditor on auto connect. when i try to connect manualy it says preditor not found...i am not the most computer savy person could you walk me through the process for uploading the new crom please.
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mikel
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Post by mikel »

jiffjar wrote:i got a usb to serial cable that did not come with a driver. i did download the dsd downloader and have the firmware you sent but the downloader says searching for preditor on auto connect. when i try to connect manualy it says preditor not found...i am not the most computer savy person could you walk me through the process for uploading the new crom please.
Here you go:
Attachments
Revision update instructions rev_4.doc
(26 KiB) Downloaded 214 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
shawncrmr
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Post by shawncrmr »

Bought this 2 weeks ago still cant use it........
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mikel
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Post by mikel »

I should have a new crom to send you guys today.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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