I2 Says vehicle not supported but doesn't update
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Re: I2 Says vehicle not supported but doesn't update
I have an I2 that I purchased another license for to use. Now that the pcm is installed it says vehicle not supported. I've tried to update it and it
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
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Re: I2 Says vehicle not supported but doesn't update
please attach the info.xml file from the i2 drive.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: I2 Says vehicle not supported but doesn't update
I am having the same issue. I have a 2014 Ram 1500 and when I plug it into the OBD II port i get the vehicle not supported message too. Same with the updates. I run the updates but its like it is updating but not updating. I attached the info file. I hope you can help me out. Thank you!
- Attachments
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- info.xml
- (2.8 KiB) Downloaded 448 times
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: I2 Says vehicle not supported but doesn't update
the device is not asking for an update, seems to be a connectivity issue where its not communicating with the vehicle?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: I2 Says vehicle not supported but doesn't update
Well then what should I try? I'm at a loss here. But it's not updating because when I update it says it updates but when I disconnect it and then connect it again it still keeps trying to update.
- mikel
- Posts: 57793
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: I2 Says vehicle not supported but doesn't update
give us a call from the vehicle and we'll check it out.
Thanks
Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
tech@diablosport.com
Re: I2 Says vehicle not supported but doesn't update
Ok cool I'll try to give you a call later today
Re: I2 Says vehicle not supported but doesn't update
my 2014 charger is also saying it is not supported, I did the update but it still says the car is not supported and it still show the cars vin in the hand held
- Attachments
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- info.pdf
- (28.24 KiB) Downloaded 448 times
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- Joined: Thu Aug 11, 2016 7:56 pm
Re: I2 Says vehicle not supported but doesn't update
I completed the update on a PC, But I get the same error message, tried to call customer service but it is after hours.
Attached my files
Attached my files
- Attachments
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- PCM_68253702AC_LastTuneWritten.drg
- (123.58 KiB) Downloaded 336 times
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- info.xml
- (2.16 KiB) Downloaded 389 times