I2 Update Failures - Tuners Locked
Moderator: sohfast94
I2 Update Failures - Tuners Locked
Need some help - I have three (3) I2 InTune tuners that are now locked at the update screen with the devils head in the middle and the ":" character at the top. (See attached file) All tuners were operational before the attempted updates. Each tuner was attached to the computer and an update was attempted using the latest version of the "Update Agent" application. Repeated attempts to disconnect and reconnect the tuners have NOT resulted in any change in their status/functionality. Repeated attempts to again use the Update Agent application with the tuners have NOT resulted in any change in their status/functionality. I have tried all that I can think of to get these units operational again. Needless to say with three of these tuners I am somewhat invested and would welcome all thoughts on how to resolve the issue. Thanks in advance.
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Re: I2 Update Failures - Tuners Locked
Hello,
Does windows recognize any of the devices?
Ill be reaching out to your registered email as well
Thanks
Does windows recognize any of the devices?
Ill be reaching out to your registered email as well
Thanks
Stephen Richardson
Holley Technical Sales Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
Holley Technical Sales Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
Re: I2 Update Failures - Tuners Locked
Thanks for the reply - Yes - tuners can be seen in Windows as external drives with the following folders - logs, ready, runtime, tunes and Updater
Re: I2 Update Failures - Tuners Locked
As update - I originally noted three (3) I2 Intune tuners with issues as a result of attempted updates - I actually find that I have a total of four (4) I2 Intune tuners that failed during the update process and are now locked at the same point in the login process - as pictured in my original post.
Re: I2 Update Failures - Tuners Locked
No Updates???? No suggestions on how to resolve???? Need some help - Anybody having similar issue???