Predator P2 will not boot after update

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garden98
Posts: 50
Joined: Mon Mar 10, 2014 8:16 pm

Predator P2 will not boot after update

Post by garden98 »

I recently had to take my 2017 F150, 3.5 ecoboost, into the Ford dealership for a master brakecylinder safety recall. As is my custom, I returned my truck to factory tune with my Predator P2, 7102. While my truck was at the dealership, I updated the Predator P2 with the update agent, and all seemed to go fine. When I got the truck back, I plugged in the P2, and the screen was all white, would not boot at all. I unplugged it, ran the update agent several time, deleted and reinstalled the update agent, updated again, and nothing. The P2 still just gives a white screen when plugged into the truck. Is there a way to get the P2 to boot, or send it in for repair? I have used the P2 on this 2017 F150 since I bought it new, and never had a problem till now. The number on the back of the tuner is 201041397.
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mikel
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Location: DiabloSport World Headquarters
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Re: Predator P2 will not boot after update

Post by mikel »

please give our team a call and they'll get you fixed or sent in for repair, 561-908-0040
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
garden98
Posts: 50
Joined: Mon Mar 10, 2014 8:16 pm

Re: Predator P2 will not boot after update

Post by garden98 »

Thanks, Mike. I called, they sent out an update, the update loaded, and the tuner is now back in operation. First issue I've had since the "dead gas pedal" issue from years back! I appreciate the quick action.
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mikel
Posts: 57766
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Predator P2 will not boot after update

Post by mikel »

:D
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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