Can't unmarry i3

Post here with any questions specific to the use of the i2 on Chrysler vehicles.

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sparkybg
Posts: 2
Joined: Wed Oct 18, 2023 11:53 am

Can't unmarry i3

Post by sparkybg »

Several months back I bought Intune i3 for my 2009 Jeep WK 5.7, and everything worked fine.

2 weeks ago, I replaced my PCM with a newer revision one, got someone to get it running with my VIN (It now shows both original and current VINs as my original PCM), and everything went fine.

Then I tried to tune it with my Intune i3 (it is married to the VIN, right?), but it showed "Vehicle is currentluy not supported". Updated everything, but no change.

After some reading here and there, I realised that probably I must first unmarry it from my old PCM, and marry it to the replacement one (despite the same VIN is programmed in both). I hooked up my old PCM to my car, but I've got the same message.

Please tell me where the problem is.

Attached is my info.xml file:
info.xml
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mikel
Posts: 57803
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Can't unmarry i3

Post by mikel »

it has to match the vin and calibration. You should give us a call to have the device reset to start fresh with the new pcm. 561-908-0040
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
sparkybg
Posts: 2
Joined: Wed Oct 18, 2023 11:53 am

Re: Can't unmarry i3

Post by sparkybg »

A call will be a problem. I am from Bullgaria and there is much to be desired from my spoken english. :)

Can we do it writing on Viber/Whatsapp/Telegram/Skype?
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mikel
Posts: 57803
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Can't unmarry i3

Post by mikel »

Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
Chris345392
Posts: 1
Joined: Sun Oct 15, 2023 3:50 pm

Re: Can't unmarry i3

Post by Chris345392 »

I bought an i3 second hand and need to unmarried it, how do I do so?
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mikel
Posts: 57803
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Can't unmarry i3

Post by mikel »

purchase a license through the update agent software or by calling in, 561-908-004 with the device powered up.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

tech@diablosport.com
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