New T2 is acting kind of wonkey

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04fxdwgi
Posts: 9
Joined: Tue Jun 04, 2024 11:29 am

New T2 is acting kind of wonkey

Post by 04fxdwgi »

New Trinity EX is acting weird. Display screen switches views between the 3 available screens all by itself. If I reduce the touch sensitivity to a point it won't do it, the screen will not respond to actual touches. Sort of irritating.

2nd: per the picture included, the indicator on the upper left corner keeps flipping the screen to the setup menu every 60 seconds, no matter what is in chosen to be there, and although it reads correctly while it is displayed. That is the only indicator that does that.
2024-07-06_064416.jpg
The T2 has been doing for a couple of weeks and is still doing it after updating the software on it yesterday.
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mikel
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Location: DiabloSport World Headquarters
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Re: New T2 is acting kind of wonkey

Post by mikel »

sounds like a screen issue, give us a call and we'll get it sent in for a fix.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
04fxdwgi
Posts: 9
Joined: Tue Jun 04, 2024 11:29 am

Re: New T2 is acting kind of wonkey

Post by 04fxdwgi »

Called DiabloSport as instructed and they are immediately sending out a new tuner on an RMA. Excellent service, so far.
04fxdwgi
Posts: 9
Joined: Tue Jun 04, 2024 11:29 am

Re: New T2 is acting kind of wonkey

Post by 04fxdwgi »

Mike, Received replacement EX today. Thanx

Regrads
Bill Curtis
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mikel
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Re: New T2 is acting kind of wonkey

Post by mikel »

awesome, thanks for your patience!
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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