Tool does not support error for 08 JGC SRT8

General Tech Support Questions

Moderators: 06MonteSS, mikel

Post Reply
nukemjk
Posts: 5
Joined: Fri Apr 18, 2008 8:56 pm

Tool does not support error for 08 JGC SRT8

Post by nukemjk »

I have done everything every website has said to try 5 times and i still keep getting this stupid message when i try to load a tune

tool does not support
calid: 05030375AF
tool update might be available

When i try to do the calibration update which is what is required as far as i have read i can not get the calibration update tab to show up on the DSDownloader to save my life. I have followed all the instructions to the tee and even went out and bought a regular serial cable to see if it was the driver issue everyone was talking about. Why does the predator not support my truck?

someone please save the day and help me out.

I found a forum post buy a japanese guy that got the same message but with a different cal ID. It was supposed to be cause he had an export model.
I live in the US and bought my jeep locally... new.
User avatar
johnc
Posts: 1034
Joined: Thu Jun 07, 2007 8:42 am

RE: Tool does not support error for 08 JGC SRT8

Post by johnc »

Make sure your Predator has the latest CROM revision - 9r04. You can find this number at the top of the main menu. When new CALs come out we have to release a new CROM to include it.
johnc <at> diablosport.com
tsaunders203
Posts: 7
Joined: Sat Apr 19, 2008 9:18 pm

2008 GC SRT8 Programming Challenges

Post by tsaunders203 »

:(
I too am having the same issue. Just got the unit this week... did the update to the latest on the site... still get the error. It is the weekend and I guess their support lines are closed... bummer. Please help...

I called and was told they are working on understanding this... no feedback yet. Personally... I don't like paying for things that don't work.
User avatar
mikel
Posts: 58789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

RE: 2008 GC SRT8 Programming Challenges

Post by mikel »

Its coming guys.
Chrysler released a new calibration, and we dont get courtesy calls when they do this, so we have to play catch up...

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
tsaunders203
Posts: 7
Joined: Sat Apr 19, 2008 9:18 pm

Post by tsaunders203 »

Greetings...

When can we expect this will be updated?? I have owned my Predator for over 2 months now and still can't use it...

When is the next update expected to be released?

Some kind of feedback would be appreciated.

Regards...
tsaunders203
Posts: 7
Joined: Sat Apr 19, 2008 9:18 pm

Post by tsaunders203 »

Should I give up on getting an answer to this question?? I really want to keep the Predator... but it doesn't do me any good as a paperweight... All I'm looking for is a little "hope" that something is actually in the pipe for those of us with '08 GC SRT8's that have this program error...

The vendor I purchased it from is saying to return it directly to DS...
User avatar
mikel
Posts: 58789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Post by mikel »

We are waiting for this cal to become available or download so we can add support for it.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
tsaunders203
Posts: 7
Joined: Sat Apr 19, 2008 9:18 pm

Post by tsaunders203 »

Thanks for the feedback... based on past history do you have any idea how long this might take?
tsaunders203
Posts: 7
Joined: Sat Apr 19, 2008 9:18 pm

Post by tsaunders203 »

Hello Mike,

I see there is an update (7/23)... does this by any chance address the issue we are dealing with in this thread? Are we still waiting for Chrysler to release the info. needed?

Thanks...
User avatar
mikel
Posts: 58789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Post by mikel »

No, that is not the fix.
We are currently seeking a local vehicle with this calid so we can attempt to support it by having the truck in the shop.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
tsaunders203
Posts: 7
Joined: Sat Apr 19, 2008 9:18 pm

Post by tsaunders203 »

Thanks Mike... hope you find one soon... looking forward to using the tool.
tsaunders203
Posts: 7
Joined: Sat Apr 19, 2008 9:18 pm

Post by tsaunders203 »

Looks like the latest update finally resolved the issue! Too late for me though... I returned the unit 1 week too early... oh well. Thanks for the effort guys (I know this was on Chrysler's plate, not yours).
Post Reply

Return to “General Support”