Tune won't upload

Discuss PredatorX based support, troubleshooting or general questions.

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mikel
Posts: 58715
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Tune won't upload

Post by mikel »

OK, we should have everything we need to determine whats not working and will get you going asap.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Janz3n85
Posts: 16
Joined: Sat Jun 27, 2026 3:49 pm

Re: Tune won't upload

Post by Janz3n85 »

mikel wrote: Thu Jul 09, 2026 11:10 am OK, we should have everything we need to determine whats not working and will get you going asap.
i missed the call from tech support this morning ( time difference ) he said they removed the power os and it should work. i tried again this morning with the same results as yesterday. i'll be giving him a call again today.

tried calling and it says the office is closed when it shouldnt be?
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mikel
Posts: 58715
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Tune won't upload

Post by mikel »

they close for an hour at lunch, they are back now.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
Janz3n85
Posts: 16
Joined: Sat Jun 27, 2026 3:49 pm

Re: Tune won't upload

Post by Janz3n85 »

mikel wrote: Thu Jul 09, 2026 1:58 pm they close for an hour at lunch, they are back now.
it did say that on the phone when i tried to call earlier, when i tried after their lunch it said the office is closed.
i got through little after that. waiting for a call back now.
Janz3n85
Posts: 16
Joined: Sat Jun 27, 2026 3:49 pm

Re: Tune won't upload

Post by Janz3n85 »

well the fix seems to be replacing the predatorx with an I3. now i wait.
Janz3n85
Posts: 16
Joined: Sat Jun 27, 2026 3:49 pm

Re: Tune won't upload

Post by Janz3n85 »

mikel wrote: Thu Jul 09, 2026 1:58 pm they close for an hour at lunch, they are back now.
Any way to get tracking for the new tuner being sent to me?

Never mind, i got one.
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