U7136 Updates

bob34787 · Post by **bob34787** » Tue Nov 04, 2008 6:23 pm

although I can clearly see your point, I do not rationally see a quick solution. Your product does not work agreed, but it will. Now as to when I cannot offer an opinion, I am sure long before any class action suit would go before a judge. Lets also assume that chrysler regularly changes the way the pcm communicates with the Diablo, should they immediatly stop projects that were scheduled for a year or longer and address this issue? Oh you can say hire more people but that would not bring the present problem to a resolution any faster as the training of new people would just add to your wait, also Diablo would have to pass on the higher costs to the consumer. Now I know none of this will give you any reason to be happy, but, it will get fixed. As a side note, where did you find an lawyer willing to take on such a small case. My personal injury case for a broken neck and lumbar spine is worth far more and it has been going without much attention other than depositions and discovery for over 5 years. I think the last class action case that I got an award for was an HP computer that had been junked 10 years before,, I did get an extended warranty though.

08V6CHARGER · Post by **08V6CHARGER** » Tue Nov 04, 2008 6:46 pm

i personally just want my preadator to work..... i dont want my money back... just some support. being a college student i dont have much money to begin with, so this was a useless investment for me! I think i can speak for most when i say that we know it is a complicated process, BUT GET THE FUCK ON IT ALREADY!!!!!. If i was told 2 weeks, i can only imagine what they told the people waiting for 3 months!

brlntblackse · Post by **brlntblackse** » Tue Nov 04, 2008 7:04 pm

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bob34787 · Post by **bob34787** » Tue Nov 04, 2008 7:33 pm

OK than good luck. By the way superchips has advertised thier tuner works on 07 and 08 and it still does not after over a year maybe your lawyer wants to add them also. Not looking to inflame the situation just stating facts. I just sold my superchip flashpaq and went on with my life. I just thought of something else, the diablo advertises that it disables the auto upshift on our hemi cars but it does not in most cases.... hmmmm whats the lawyers name? just kidding.

brlntblackse · Post by **brlntblackse** » Tue Nov 04, 2008 8:59 pm

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rodhicks · Post by **rodhicks** » Wed Nov 05, 2008 9:04 am

dynometer · Post by **dynometer** » Wed Nov 05, 2008 9:46 am

I will apologize for my sayings as some of it was harsh. I however HAVE NO IDEA where they are at on this tool, as I have never sold this PN nor have any say in the company AT ALL. I have not spoke with anyone about this issue at the company, nor there is no need to as these are my PERSONAL beliefs- like them or not. I have been in the performance industry for long enough to know that all of this stuff takes time, as I myself have stretched projects out longer than I was supposed to. Chrysler gives no help to these guys at all, therefore making their job much more difficult. I have been an independent dealer for this company for six years and have seen MANY changes, mostly for the good. I can assure you this vehicle support issue is ALWAYS a problem, not just limited to this tool or this manufacturer. I get tired of people hopping on the lawsuit bandwagon, because the only people who ever get any satisfaction is the lawyers. The tool doesn't get done any faster, customers are never happy in the end, and it just ends up making a whole bunch of pissed off people. I hear this crap all the time- you should see some of the products that are available that have NO BUSINESS BEING IN THE MARKETPLACE. $2500 Cylinder heads that have porous castings, $75 air filters that are advertised with million mile warranties that allow 70% more dirt to flow through them after being "washed" a few times, $800 intake manifolds that don't even fit under the hoods of cars they are "manufactured" for. Bottom line, just send it back to the retailer if it didn't work and purchase it from them again when the updates are complete. There are no questions, just do it. I understand what you are saying- we've been waiting for hemi truck stuff for over 1 1/2 years. Customers waiting with parts on their trucks that we installed anticipating release of the tool so we could use it for custom tuning. I get frustrated as well- i am a consumer JUST LIKE YOU that simply resells the product. I understand the "run-around" game as well, but bottom line is most of the time they don't know when it will be done. Engineering products like these can run you into snags and hang-ups all the time- I know. So even if they did tell you it was to be done tomorrow (because you want a timeframe) what happens when a snag comes up that takes 2-3 more weeks of time that wasn't anticipated (just for one snag). Now, what if you had ten snags that came about all in the same manner. The tool supports MANY cal IDs, I don't even know a number. Each one has specific things that need to be done. The list of cal ids changes everyday for older model years cars. Not knowing exactly what happened, what if it supported every cal id at the time of engineering was complete? Then it moved on to testing and waited for production? Meanwhile new cal ids come in every day... It's a complicated deal, and I know that all you want is a tool that works. All I am saying is that I know it will work- it's a matter of time. Just reorder it when it is ready, it is easy to do and then we wouldn't be having this conversation. I just noticed this thread and read through it (just caught my attention)- We've DEALT with ALOT of companies that have broken promises and left me stuck with TENS OF THOUSANDS of dollars of shitty parts on the shelf. I won't do business with these companies anymore. Diablosport has always been manufacturing a quality product that I can sell, and I know they are going to be there, even if it takes a little more time. I didn't mean to raz anyone too bad (although I did) but there is a simple solution for you right now aside from everything else. The tool will work for your car sometime (hopefully soon). If you are unhappy with it send it back to the retailer. Buy one when they are ready. Thank you for your time. end rant.

johan · Post by **johan** » Wed Nov 05, 2008 10:10 am

Well said dynometer.
I do not have the time to type the long messages but all i can say is that the 7136 will get updated as soon as time will allow for it.

bighatch · Post by **bighatch** » Wed Nov 05, 2008 3:45 pm

I don't want a refund either. I want my predator to work but have all but given up now until the spring because snow will be here soon.

The reputation of Diablo is what will suffer here too, and that will effect future sales. So having better support is in the interest of the company even though the revenue flow is in sales, not support.

08V6CHARGER · Post by **08V6CHARGER** » Wed Nov 05, 2008 7:09 pm

hahaha..... musical chairs heh.... like BlkSe said, and dyno commented on, there should be a disclaimer, and yes it would be easy to return it.... i guess if i want to wait another 4 days for the credit to hit my account! MORE WAITING. I feel no need to return this product to the vendor (i guess someone like you dyno) and take money out of there pockets because Diablo felt no need to put a small disclaimer on the site, i:e "Due to the constant update of Calids, these tuners may not work on newer versions of certain cars." WOW, THAT TOOK ME 10 SECONDS TO TYPE. Seeing that, i would have called Diablo, found out my car was not supported, and that would be that. There is too much hassle going on here and comments like yours dyno make me feel like the customers are the bad guys. hahaha. what a joke. And as you stated, "We've DEALT with ALOT of companies that have broken promises and left me stuck with TENS OF THOUSANDS of dollars of shitty parts on the shelf. I won't do business with these companies anymore." Must have felt real shitty to have spent all that money on something that didnt work, or was cheap quality huh? I feel this forum is for us the customer to show diablo that we are all still waiting, and to "not forget about us" I know that they claim to be working on it (really depends who you talked to) but all i ask is that they PLEASE PLEASE PLEASE try their best to get it out asap. Hoping to get my QUALITY PRODUCT, working and in my car very soon

edpete97 · Post by **edpete97** » Wed Nov 05, 2008 9:28 pm

Thanks 08V6Charger. X2.

jonny · Post by **jonny** » Wed Nov 05, 2008 10:27 pm

08V6CHARGER wrote: like BlkSe said, and dyno commented on, there should be a disclaimer, and yes it would be easy to return it.... i guess if i want to wait another 4 days for the credit to hit my account!

Well, they NOW have the disclaimer that it only supports the 5 speed transmission. Too bad they didn't have that when I made the decision to purchase.
Would it have changed my mind... probably not.
Do I feel like I was taken advantage of... absolutely.
It makes me angrier yet that some dumbshit posts the 4 speed is a piece of crap and will never be supported due to very low production numbers (yeah, that's why it's been in my last 3 vehicles, including a truck, along with all the '08 V6 Chargers except AWD...)

Would I buy another Predator.... nah, there are better upgrades coming for roughly the same $$$

brlntblackse · Post by **brlntblackse** » Thu Nov 06, 2008 1:03 am

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Mike_Levy · Post by **Mike_Levy** » Thu Nov 06, 2008 1:40 am

jonny wrote: It makes me angrier yet that some dumbshit posts the 4 speed is a piece of crap and will never be supported due to very low production numbers (yeah, that's why it's been in my last 3 vehicles, including a truck, along with all the '08 V6 Chargers except AWD...)

Yes, I said it and I'll say it again, the 42RE is a piece of trash and probably will never be supported. This is 2008, not 1998. A 4 speed has no business in any cars, and has zero performance aspirations. Deal with it, you bought a piece of garbage. The only reason Chrysler still uses it in anything is because its cheap. You bought a cheap car, you get the cheap transmission and engine. You spend a little more you get the better engine and the good Mercedes transmission.

Makes you angry?? Good, maybe next time you won't make the same stupid mistake.

jonny · Post by **jonny** » Thu Nov 06, 2008 6:50 pm

Mike_Levy wrote:
jonny wrote: It makes me angrier yet that some dumbshit posts the 4 speed is a piece of crap and will never be supported due to very low production numbers (yeah, that's why it's been in my last 3 vehicles, including a truck, along with all the '08 V6 Chargers except AWD...)
Yes, I said it and I'll say it again, the 42RE is a piece of trash and probably will never be supported. This is 2008, not 1998. A 4 speed has no business in any cars, and has zero performance aspirations. Deal with it, you bought a piece of garbage. The only reason Chrysler still uses it in anything is because its cheap. You bought a cheap car, you get the cheap transmission and engine. You spend a little more you get the better engine and the good Mercedes transmission.

Makes you angry?? Good, maybe next time you won't make the same stupid mistake.

Anger issues much?

You are one funny son of a gun.

So what you are saying is "You shoulda bought a Hemi"

I'll re-iterate... All 2008 up V6's with the exception of AWD have the 42RLE.

Makes sense why Diablo isn't supporting the 2008's and up. According to you they are a cheap piece of crap.

It isn't "spend a little more" as the Hemi is about $10k more (new).

I used to have some respect for you on here.

p.s.

I'm not arguing whether or not the 42RLE is a POS. It isn't a performance transmission, as is the W5A580. I'm saying it's in many vehicles, many Chargers. They support (sort of) the 3.5L, why can't they do something for the transmission in most of the new ones.

Piece of crap is a relative term. Someone always has something better...