u1736 issues, please help i think my predator is defective

[lindjung]

hi, i purcahsed a predator for my v6 chrysler 300, from a forum member on another site, he had already unmarried it from his car, (he did it in front of me) as we met locally, but whenever i boot up the predator, whether plugged into the car or not, it says "update did not finish. press the center key to update calibration. if i press the center key it shows an hour glass for about 15-20 mins than it says calibration update failed, i tried everything and it just wont work.

[mikel]

You need to give it back to your buddy and get your money back, that is not right.

[lindjung]

i went back to him already and we tried everything, in his car or mine, it just dont work, is there no reset on this thing??

[lindjung]

hes not willing to give a refund because it was working perfectly before he restored the original tune to his car to sell it to me, so its got to be defective

[lindjung]

so is there nothing you can do to help? these things weren't fitted with reset buttons????

[lindjung]

You need to give it back to your buddy and get your money back, that is not right.

seriously is this all the customer support i get? this thing broke it self after being un married from the other car, what can i do to reset it??

[mikel]

The tool is under warranty to the original owner, I would highly suggest you ask him to send it in for you to be checked out.

[lindjung]

well rather than paying $100 for an rma is there anything i can try?

[Mike_Levy]

Theres no charge if he has the receipt or Invoice.

[06MonteSS]

and no, there is nothing YOU can do with it... the only option is to get your money back from the guy, or have HIM send it back to diablosport with the proper supporting documentation showing he was the original purchaser of it, and he can get it fixed for no charge...