got rma back still does not work

Predator support for GM gas vehicles

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rangercliff
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got rma back still does not work

Post by rangercliff »

predator 7198 had tire size issues, 40$ on stuff to update to new revision & still won't work, send back as per tech line & all they did was update to rev 9r07, i could have done that myself & it would not have cost me 40$ in shipping.got it back yesterday & it will not calibrate speedo.i have spent almost 500$ on this thing and have got no help with this issue.the main reason i bought the predator was to calibrate my speedo
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mikel
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RE: got rma back still does not work

Post by mikel »

Please post up your calibration IDs and we will fix this in a new revision.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
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rangercliff
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Post by rangercliff »

TOOL INFO SER 900CA52, PART U7198,VER 9R07, HARD UNIV REV2. CAL ID- 12216125AM ECM SOFT, 0957712AK ENG CAL,09358096AM ENG DIAG CAL, 09358203AJ TRANS CAL, 16264419AH TRANS DIAG CAL, 16264679 FUEL CAL, 09373498AJ VEH SYS CAL, 09359159AY VEH SPEED CAL
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mikel
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Post by mikel »

OK, we will fix this in the next revision.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
rangercliff
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Post by rangercliff »

waiting for revision to solve this problem, any idea on a timeline ?
rangercliff
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Post by rangercliff »

any chance of getting a custom tune to support my tire issue?
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mikel
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Post by mikel »

What vehicle was this?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

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goosemanx
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Post by goosemanx »

Can i get a custom tune as well? I have the same tool, U7193, and cannot change tire size or gears.We all paid the same for these programmers, they should work properly, we should all be treated the same. I would like a costum tune also, or at least fix the problem.
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mikel
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Post by mikel »

We are working on a fix now via an update, what vehicle was your problem on?

Can you post the VIN please?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

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goosemanx
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Post by goosemanx »

THANKS Mikel, my truck is a2005 gmc sierra 4.8l. VIN is 1GTEK19V95E198947
Thanks again
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mikel
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Post by mikel »

goosemanx wrote:THANKS Mikel, my truck is a2005 gmc sierra 4.8l. VIN is 1GTEK19V95E198947
Thanks again
I'm trying to find your original post, but can't.

We looked up these params and they appear to be functioning properly in the latest revision, what revision are you on?

What is the exact error message you see when you try to change the tire size?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
goosemanx
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Post by goosemanx »

U7193. v9r06,I can select these parameters, I adjust them,when I go back and select that parameter again to see if it was changed it say tire size not set, but it does have the * beside that parameter
*Tire width(not set)
*Tire ratio(not set)
*Rim size(not set)
Hope this helps.
Thanks again.
Last edited by goosemanx on Thu Jan 22, 2009 6:54 am, edited 1 time in total.
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06MonteSS
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Post by 06MonteSS »

if it has an asterisk next to it, it has been modified...

when you go back to that tire setting parameter, it just shows the stock/default setting, not what you adjusted it to previously...
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mikel
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Post by mikel »

goosemanx wrote:U7193. v9r06,I can select these parameters, I adjust them,when I go back and select that parameter again to see if it was changed it say tire size not set, but it does have the * beside that parameter
*Tire width(not set)
*Tire ratio(not set)
*Rim size(not set)
Hope this helps.
Thanks again.
So, besides it saying not set, does it change the speedo when you install the modified tune?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
goosemanx
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Joined: Fri Oct 03, 2008 8:18 pm

Post by goosemanx »

I just assumed tire parameter was not set so i didn't think to check the speedo,I reset to default thinking tire size was not set.
I'll try again latter this evening or tomorrow, and be sure to check speedo this time.
Thanks for all your help, greatly appreciated.
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