Can't download Original Backup to computer

Predator support for Dodge gas vehicles

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SublimeTime
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Joined: Tue Feb 05, 2008 1:59 pm

Can't download Original Backup to computer

Post by SublimeTime »

I am trying to save my Original Backup tune to my computer and here is what happens: After plugging the tuner into my laptop, I press "Get tune file from tool", it then asks me," do I wish to download original backup file", I click "yes to download. I then get an error message that states, " There was a failure retreiving tune from tool. error reported was " Please use the PerformanceTune menu to read your original backup before exporting. I have restored the original tune into my car, and it is in the tuner. Can someone help me out here? Thanks. This is on my '07 Daytona

Gary N
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mikel
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RE: Can

Post by mikel »

Sounds like you have not let the tool read your stock tune yet?

Plug it in and install a tune first, then export the backup file.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

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SublimeTime
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Joined: Tue Feb 05, 2008 1:59 pm

Re: RE: Can

Post by SublimeTime »

mikel wrote:Sounds like you have not let the tool read your stock tune yet?

Plug it in and install a tune first, then export the backup file.
I have been using my Predator for over a year now. I just went out to the car and checked and it said the last tune written was the original backup. Not sure if this is what you meant Mike.
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mikel
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RE: Re: RE: Can

Post by mikel »

you have put the original backup in the car, so it is not in your tool.
Install a performance tune then you can export the backup.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
SublimeTime
Posts: 15
Joined: Tue Feb 05, 2008 1:59 pm

Re: RE: Re: RE: Can

Post by SublimeTime »

mikel wrote:you have put the original backup in the car, so it is not in your tool.
Install a performance tune then you can export the backup.
I understand now. I overread your statement. Thanks Mike.

Gary
HoustonHemi
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Post by HoustonHemi »

When this is performed will the priginal backup only be on the computer or will it be on the computer and the diablo?
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mikel
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Post by mikel »

You are only uploading a copy of the file from the Predator, it is always inthere until you restore the backup.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
HoustonHemi
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Joined: Wed Dec 03, 2008 11:39 pm

Post by HoustonHemi »

cool. Thanks
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