I am trying to save my Original Backup tune to my computer and here is what happens: After plugging the tuner into my laptop, I press "Get tune file from tool", it then asks me," do I wish to download original backup file", I click "yes to download. I then get an error message that states, " There was a failure retreiving tune from tool. error reported was " Please use the PerformanceTune menu to read your original backup before exporting. I have restored the original tune into my car, and it is in the tuner. Can someone help me out here? Thanks. This is on my '07 Daytona
Gary N
Can't download Original Backup to computer
Moderator: mikel
-
SublimeTime
- Posts: 15
- Joined: Tue Feb 05, 2008 1:59 pm
- mikel
- Posts: 58783
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
RE: Can
Sounds like you have not let the tool read your stock tune yet?
Plug it in and install a tune first, then export the backup file.
Plug it in and install a tune first, then export the backup file.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
-
SublimeTime
- Posts: 15
- Joined: Tue Feb 05, 2008 1:59 pm
Re: RE: Can
I have been using my Predator for over a year now. I just went out to the car and checked and it said the last tune written was the original backup. Not sure if this is what you meant Mike.mikel wrote:Sounds like you have not let the tool read your stock tune yet?
Plug it in and install a tune first, then export the backup file.
- mikel
- Posts: 58783
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
RE: Re: RE: Can
you have put the original backup in the car, so it is not in your tool.
Install a performance tune then you can export the backup.
Install a performance tune then you can export the backup.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
-
SublimeTime
- Posts: 15
- Joined: Tue Feb 05, 2008 1:59 pm
Re: RE: Re: RE: Can
I understand now. I overread your statement. Thanks Mike.mikel wrote:you have put the original backup in the car, so it is not in your tool.
Install a performance tune then you can export the backup.
Gary
-
HoustonHemi
- Posts: 17
- Joined: Wed Dec 03, 2008 11:39 pm
- mikel
- Posts: 58783
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
You are only uploading a copy of the file from the Predator, it is always inthere until you restore the backup.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]