Predator connects to dataviewer but not dsdownloader?

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gregroof
Posts: 5
Joined: Mon Mar 02, 2009 3:39 pm

Predator connects to dataviewer but not dsdownloader?

Post by gregroof »

I have the Predator u7135 running V.9r16. I have a 2006 Jeep SRT8. I'm having a software problem. My predator connects fine with the dataviewer and switches to "running under remote control but it DOES NOT connect to the dsdownloader. The downloader finds the tool on a com port and says that the tool is found but the tool never switches over to "run under remote control."
When i try to send a file, it just sits there and waits for a connection. When i click "test" in the connection tab it disconnects the tool and says "tool is not connected." I have to close the software and restart it again. The software finds the tool again, but still does not switch to "remote control."

HELP?????
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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RE: Predator connects to dataviewer but not dsdownloader?

Post by mikel »

Best to post this in one place at a time...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
gregroof
Posts: 5
Joined: Mon Mar 02, 2009 3:39 pm

Re: RE: Predator connects to dataviewer but not dsdownloader

Post by gregroof »

mikel wrote:Best to post this in one place at a time...
Yah, i apologize. I posted it a long time ago when i first got it and it wouldn't connect. It connected once so i assumed I figured it out. I just got a new tune and i'm having the same problems. I wasn't sure what was the best way to get help.
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