U7198 upgrade, RMA & total cost

Predator support for GM gas vehicles

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01Z
Posts: 77
Joined: Sat Jul 14, 2007 4:14 am

U7198 upgrade, RMA & total cost

Post by 01Z »

Having recently learned that my U7198 is upgradeable I'd like to know a few things before applying for the upgrade.

The upgrade appears to cost $100 + shipping both ways. I saw a post where DiabloSport charged $29 to ship the unit back. I'm in the North Eastern US, is this what I can expect to pay as well?

DS requires that I provide the date and place where I purchased the tuner. The distributor where I bought my predator has been black listed by DS for selling for too low a price. Am I wasting my time and providing sensitive credit card information by applying for an RMA under these conditions?

Any help is appreciated.
2001 Camaro Z28 - GM LS6 heads and cam. SLP cold air LID & Loudmouth exhaust - n2o...
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U7198
GM02 Predator
Software 2.13
Hardware 1.01
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mikel
Posts: 58715
Joined: Tue Jan 16, 2007 1:17 pm
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RE: U7198 upgrade, RMA & total cost

Post by mikel »

No concerns about where it came from regarding the hardware upgrade, thats not a problem.

I am not sure about shipping, but it is a standard charge based on location.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
01Z
Posts: 77
Joined: Sat Jul 14, 2007 4:14 am

RE: U7198 upgrade, RMA & total cost

Post by 01Z »

I think I need to call the RMA support number to get an exact price.
Last edited by 01Z on Thu Jul 02, 2009 11:18 am, edited 1 time in total.
2001 Camaro Z28 - GM LS6 heads and cam. SLP cold air LID & Loudmouth exhaust - n2o...
Image
U7198
GM02 Predator
Software 2.13
Hardware 1.01
User avatar
mikel
Posts: 58715
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

RE: U7198 upgrade, RMA & total cost

Post by mikel »

I have no way of assuring you what the charge is, as I understand it, it is based on UPS rates, so if you check how much to ship something the weight of a Predator from Delray Beach FL to where you are, you'll get a good idea.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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