Having recently learned that my U7198 is upgradeable I'd like to know a few things before applying for the upgrade.
The upgrade appears to cost $100 + shipping both ways. I saw a post where DiabloSport charged $29 to ship the unit back. I'm in the North Eastern US, is this what I can expect to pay as well?
DS requires that I provide the date and place where I purchased the tuner. The distributor where I bought my predator has been black listed by DS for selling for too low a price. Am I wasting my time and providing sensitive credit card information by applying for an RMA under these conditions?
Any help is appreciated.
U7198 upgrade, RMA & total cost
U7198 upgrade, RMA & total cost
2001 Camaro Z28 - GM LS6 heads and cam. SLP cold air LID & Loudmouth exhaust - n2o...

U7198
GM02 Predator
Software 2.13
Hardware 1.01

U7198
GM02 Predator
Software 2.13
Hardware 1.01
- mikel
- Posts: 58715
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
RE: U7198 upgrade, RMA & total cost
No concerns about where it came from regarding the hardware upgrade, thats not a problem.
I am not sure about shipping, but it is a standard charge based on location.
I am not sure about shipping, but it is a standard charge based on location.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
RE: U7198 upgrade, RMA & total cost
I think I need to call the RMA support number to get an exact price.
Last edited by 01Z on Thu Jul 02, 2009 11:18 am, edited 1 time in total.
2001 Camaro Z28 - GM LS6 heads and cam. SLP cold air LID & Loudmouth exhaust - n2o...

U7198
GM02 Predator
Software 2.13
Hardware 1.01

U7198
GM02 Predator
Software 2.13
Hardware 1.01
- mikel
- Posts: 58715
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
RE: U7198 upgrade, RMA & total cost
I have no way of assuring you what the charge is, as I understand it, it is based on UPS rates, so if you check how much to ship something the weight of a Predator from Delray Beach FL to where you are, you'll get a good idea.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]