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RE: Re: RE: Re: RE: New update for 6.4 Diesels
Posted: Mon Jun 20, 2011 1:49 am
by Aperill0726
Haven't heard ANYTHING in two weeks! I want a refund on this useless product!!!!
RE: Re: RE: Re: RE: New update for 6.4 Diesels
Posted: Mon Jun 20, 2011 9:17 am
by mikel
We are still working on the latest P30 calibrations.
RE: Re: RE: Re: RE: New update for 6.4 Diesels
Posted: Mon Jun 20, 2011 1:43 pm
by Aperill0726
Unless you can assure me that this will be updated and working by this week I want my money back!
RE: Re: RE: Re: RE: New update for 6.4 Diesels
Posted: Wed Jun 22, 2011 11:12 pm
by RDWarden
Trinity technicians, Do you have any ideal of when this new calibration will be completed? Estimated time frame....?
Posted: Mon Jun 27, 2011 6:54 pm
by jdub124
Ok seriously, you guys need to get this dang Ford 6.4L programs workin on the trinity i have never in my life had this many problems and i am loosing customer b/c of this.... its a great program WHEN it works.....
Posted: Mon Jun 27, 2011 6:55 pm
by jdub124
and of course these guys above ask a simple question and almost a week later no awnser man your techs are on top..... not to mention yhe ones on the phone seem lazy and rude....
Posted: Tue Jun 28, 2011 9:47 am
by mikel
We are on it gentlemen.
Posted: Tue Jun 28, 2011 10:25 am
by Aperill0726
WORST CUSTOMER SERVICE I'VE EVER HAD THE DISPLEASURE OF DEALING WITH! ALL YOUR REPS ARE AS USELESS AS THIS PRODUCT AND I'VE NOW MADE IT A POINT TO LET PEOPLE LOOKING INTO PURCHASING TUNERS THAT DIABLO SPORT IS BY FAR THE WORST OPTION THEY COULD EVER CONSIDER BUYING. I'M AMAZED THAT THIS COMPANY IS STILL RUNNING CONSIDERING HOW THEY TREAT THEIR CUSTOMERS!
Posted: Tue Jul 05, 2011 1:38 am
by crazzydevil
any news on the update for us its been over a month. are you guys having problems with tuning the new PCM update.
give us little heads up on when its going to be done and please dont just tell us that you are working on it
Posted: Thu Jul 14, 2011 8:43 am
by crazzydevil
any news on when this update is going to be done or should i just go and get my money back?
Posted: Mon Jul 18, 2011 12:42 pm
by Aperill0726
What a surprise, no response in almost three weeks and I'm willing to bet zero progress on an update. What a worthless group of individuals "working" for this company. Crazzydevil if it's not too late for you get your money back, these guys are a joke!
Posted: Thu Jul 21, 2011 4:55 pm
by RDWarden
...another month goes by. What a scam.
Posted: Tue Jul 26, 2011 12:59 pm
by RDWarden
Filled a complaint with the BBB this morning, this is unacceptable.
Posted: Tue Jul 26, 2011 2:24 pm
by mikel
Sir, I have been replying to the threads involving the Predator side, which is the same issue with a different tool.
I apologize for not updating this thread with the same info.
http://www.diablosport.com/index.php?na ... 7&start=15
We are still hard at work on the new calibrations and hope to have them done as soon as possible.
Thanks
Posted: Sun Jul 31, 2011 4:20 pm
by Aperill0726
Good job sir, now how about helping the poor saps who bought the trinity and can't use it.