Apprehensive customer

[Ricardi]

well what can i do ??? do u want to call them and tell them that??? is the whole bcm thing true??

[mikel]

yeas, but the bcm is right there in the vehicle, theres no 2-3 hours about it.

drag the tech2 out, plug it in, and relearn the security system.

[Ricardi]

so how do i tell them that

[Ricardi]

i am getting bent and i am not liking it at all...the place is gonna close in like 15 min and that means one more day witout the car and tomorrow i am gonna pay at least 200 and i am screwed, i dont know what to do and i am really upset

[Ricardi]

Well havnt got the bill yet but I shluld today....man this whole trinity messed everything up and now I am out 800 $ and I dont have anything to show for it , that is if my car isnt messed up

[mikel]

Unreal.

I had a customer go to the dealer yesterday with a dead PCM (actually blank, unlike yours, which is fine) and he was up and running is 40 minutes for $89.

[Ricardi]

Well if the problem was not with my specific car type cuz u said lew has tuned hundreds with no problem, then the trinity malfunctioned un fortunatly for me and my car....will u be shipping the trinity soon? I got the final with tax and it is 225$....this is shiety....what do ok d ok now? And how often does this happen as far as a com chip failure or whatever you called it

[mikel]

trinity shipped out today as far as i know.

[Ricardi]

Well thats cool....is there anything ur company does because it was the trinity that messed everything up...and then resulting in having to pay 200$?

[Ricardi]

Well thats cool....is there anything ur company does because it was the trinity that messed everything up...and then resulting in having to pay 200$?

[06MonteSS]

http://diablosport.com/index.php?module ... ay&pid=116

you read the Policies/Warranty info ^ ^ ^ before you bought/used the product, correct???


"3. Disclaimer. The Product is being sold with no warranties of any kind, express or implied. The Product is not endorsed by the manufacturer of your vehicle and there is no affiliation between DiabloSport and the manufacturer of your vehicle. Installation of the Product in your vehicle or use of the Product with your vehicle may limit or void your rights under any warranty provided by the manufacturer of your vehicle, and DiabloSport assumes no responsibility in such event. "

"4. No Liability For Damages, Injuries Or Incidental, Special Or Con-sequential Damages. Under no circumstances shall DiabloSport, or any other party related to DiabloSport, be liable to Purchaser or any other person for any damage to Purchaser’s vehicle, loss of use of Purchaser’s vehicle, or for personal injuries suffered by any person, or for any incidental, special or consequential damages, whether arising out of negligence, breach of warranty, breach of contract, or otherwise. "

"Purchaser hereby releases DiabloSport from all liability, claims and damages associated with the Products"

"c. DiabloSport shall not be held responsible for direct or indirect failures due to our product."


as with ANY aftermarket item - tuning product or otherwise - it's use at your own risk...

[Ricardi]

Alright I understand, well if ih will be getting it returned and fixed, at least it will be tested right? Cuz that brings me back to the orignal concern of me bieng apprehensive about putti.g it back on....